Reservations Agent (Arabic speaker)

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

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• To record and process all reservation inquiries made by phone, or email efficiently and accurately and convert to sales where possible to meet hotel targets.
• Promote and maximize hotel yield by up selling and suggestive selling as set out.
• To have a good knowledge of all the different types of rooms, hotel facilities, hours of operation, restaurants, shops and ball rooms and be well informed about special functions and events held in the hotel on a daily basis.

• Service focused personality is essential
• Previous experience in a similar role is a required
• Must be an Arabic speaking candidate
• Strong interpersonal and communication skills with a passion for service

• Pullman Dubai Downtown is a cosmopolitan 5star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.