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ibis Schiphol Amsterdam Airport, Badhoevedorp, Netherlands

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REF39558V

Receptionist

Region

Europe and North Africa

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Company Description

We are ibis Schiphol Amsterdam Airport, a three-star hotel with 644 rooms, 6 F&B outlets, 5 meeting rooms, and most importantly, a team of 80 fantastic colleagues who are there for our guests every day! We are currently looking for an enthusiastic Receptionist with a true passion for hospitality to join our reception team.


Job Description

Here's what you'll do:
As a Receptionist at ibis Schiphol, you'll be the first point of contact for our guests. If a guest has a question, you'll happily investigate to assist them in the best way possible. Whether it's providing tips about the city, arranging a taxi, or informing them about breakfast timings, you'll ensure every guest leaves satisfied! You'll also assist our Front Office team with guest check-ins and check-outs, invoice preparation, and handling administrative tasks. Answering phone calls will also be part of your role.

Furthermore, you'll need to be resilient under stress and a true multitasker, as you'll need to promptly arrange rooms for stranded travelers from Schiphol.


Qualifications

Who you are:

  • You love variety and are flexible in your availability, including weekends.
  • You easily switch between different departments and enjoy being a team player.
  • You're a go-getter but also take time to enjoy a coffee break with your colleagues.
  • Since our guests and colleagues come from all over the world, it's helpful if you speak and write English alongside Dutch.
  • Most importantly, you're highly motivated, work with a smile, and go that extra mile to ensure our guests have a pleasant stay.

Additional Information

What we offer:

  • You'll work rotating shifts from 07:00 to 15:00 or from 15:00 to 23:00. But keep in mind, it's the hospitality industry, so don't take these times as set in stone!
  • We are looking for part-time a colleagues for our reception team. When applying, please mention how many days/hours you would like to work!
  • Our starting salary is €15,11,- (scale 5 of the Hospitality CLA).
  • Our Front Office team is diverse and enthusiastic, always ready to teach you new things. You'll also have the opportunity to spend a day shadowing another department, gaining insights into all aspects of hotel life.
  • Ibis is part of the Accor family, so you'll get discounts on hotel stays worldwide.
  • Of course, you'll also enjoy lunch or dinner with us, experience our hotel as a guest through our Employee Experience program, receive travel allowance from 5 km, and park your car for free when coming to work.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

LAISSEZ VOTRE PASSION S’EXPRIMER

Nous encourageons la créativité, l' excellence et l' esprit pionnier. Nous interagissons les uns avec les autres et avec notre environnement, pour créer un luxe riche de sens. Avec nous, vous pouvez être fiers de faire partie d'une équipe globale ancrée dans les initiatives durables et locales. En travaillant ensemble avec nos communautés, nous vous donnerons les moyens d'avoir votre propre impact significatif.

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