Receptionist

We are ibis Budget Amsterdam Airport, a two star hotel, with 199 rooms and more importantly an amazing team who make sure that are guests are always happy! 

At ibis Budget, we’re on the lookout for an energetic and guest-oriented Receptionist to join our team on a full time contract.  No experience? No worries! We’ll teach you everything you need to know.

Who are we looking for?
In your new role as receptionist you will be the first point of contact for our guests. You will welcome them, make sure their check in goes flawless and will go the extra mile to make their stay fantastic. You also know the city and what there is to do, you can tell the guests everything about the area and the city of Amsterdam. 

You work efficient and are stress resistant. Ibis budget is 24/7 open and because of that we are looking for someone who can work morning and evening shifts. In addition, we have a lot of international guests and is it of importance that you can speak English and (try to learn to) speak Dutch. Also you are not afraid to make conversation with the guest to give them the ‘feel Welcome’ feeling. Finally you always think problem-solving and are able to handle accurately in different situations.

What will you do?

• Be the first point of contact for our guests and give them a warm welcome.
• Handle check-ins and check-outs with a smile.
• Answer guest questions and assist with their needs.
• Ensure smooth operations at the front desk.
• Are you working a morning shift? Then you are also responsible for setting up the breakfast buffet, doing the dishes, cleaning tables and you monitor the safety of the hotel. 
• Working nights one week per month

What do we ask from you?

• You’re flexible, especially available on weekends;
• You’re willing to work both morning, evening and preferably also night shifts;
• You’re friendly, social, and enthusiastic;
• No experience needed, just a great attitude!

What’s in it for you?

• A competitive starting salary that’s 7.5% above the hospitality industry standard because we value your talent.
• A warm, diverse, and super supportive team ready to share their knowledge and help you thrive.
• Unique opportunities to shadow other departments, giving you the full hotel experience and fast-tracking your career.
• Access to exclusive Accor benefits discounts at hotels worldwide and much more.
• Daily lunch or dinner on us, so you’re fueled and ready to go.
• The chance to experience our hotel as a guest through our Employee Experience program.
• Travel reimbursement starting from 5 km and free parking if you drive.

Ready to join our team?

Apply now and you might soon be our new colleague at the front desk! Send your CV and short motivation to Romy Moll h0649-hr@accor.com.