Plumber

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To ensure the safe, efficient, and high‑quality operation of all plumbing systems throughout Fairmont Cheshire The Mere. The Plumber plays a vital role in maintaining the hotel’s luxury environment by delivering expert maintenance, swift repairs, and preventative care across guest rooms, public areas, spa facilities, kitchens, and back‑of‑house spaces. Through technical excellence, attention to detail, and a commitment to Fairmont’s service philosophy, this role supports the smooth running of the property and enhances the guest experience.

• Carry out plumbing maintenance, repairs, and installations across guest rooms, public areas, kitchens, spa facilities, and back‑of‑house zones
• Respond promptly to maintenance requests, ensuring minimal disruption to guests and operations
• Conduct preventative maintenance on all plumbing systems, including pipework, drainage, pumps, valves, and water heaters
• Diagnose and resolve faults efficiently, ensuring long‑term solutions and adherence to safety standards
• Support the Engineering team with daily operational tasks, planned maintenance, and emergency call‑outs
• Ensure all work complies with UK building regulations, health & safety standards, and Fairmont brand expectations
• Maintain accurate records of completed work, parts used, and follow‑up requirements
• Monitor water systems, including pressure, temperature, filtration, and chemical balance where required
• Assist with major projects, refurbishments, and system upgrades
• Ensure tools, equipment, and workshop areas are maintained in a clean, safe, and organised condition
• Collaborate with Housekeeping, Front Office, Spa, and F&B teams to support seamless operations
• Provide professional communication when interacting with guests or colleagues, maintaining a polished and courteous manner
• Support energy‑saving and sustainability initiatives related to water usage and system efficiency
• Participate in daily briefings and training sessions to stay aligned with operational priorities
• Uphold Fairmont grooming, conduct, and service standards at all times
• Demonstrate flexibility and multi‑skilling, supporting additional engineering tasks as required

• Minimum 2–3 years’ experience as a plumber or maintenance engineer, ideally within hospitality, commercial buildings, or luxury environments
• Recognised plumbing qualification, such as NVQ Level 2 or 3 in Plumbing & Heating (or equivalent)
• Strong understanding of UK plumbing regulations, water systems, drainage, and safety standards
• Experience with preventative maintenance programmes and reactive repair work
• Ability to diagnose and resolve issues quickly and effectively
• Excellent communication skills, with a professional and courteous approach
• Strong organisational and time‑management abilities
• Comfort working independently and as part of a wider Engineering team
• Physical capability to meet the demands of the role, including manual handling and working in confined spaces
• A commitment to maintaining luxury standards and supporting an exceptional guest experience

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people