People & Culture Manager

Shape culture. Influence leaders. Make an impact.

Join the Shakespeare Property Group Portfolio People & Culture team and take ownership of the people agenda at Novotel Sunshine Coast Resort & Sunshine Coast Convention Centre - a premier coastal resort featuring more than 373 rooms and a 1,400-person convention centre servicing the Australian and international events market. We are currently undergoing a 25-million-dollar rooms and venue revitalisation, which, in combination with our world-class Convention Centre, makes this an even more exciting opportunity for an experienced People & Culture professional to partner with our senior leaders. This role is a driving force in shaping the organisational culture and will deliver even more meaningful initiatives that enhance the employee experience and business performance.

Working as part of a collaborative Portfolio People & Culture team supporting another four leading Accor hotels, you will enjoy the opportunity to combine strategic influence with hands-on delivery in a dynamic hospitality environment.

The Opportunity

As the People & Culture Manager, you will provide trusted advice, coaching and support to leaders across all areas of the employee lifecycle. You will play a key role in building capability, strengthening engagement and supporting a positive workplace culture aligned with organisational values.

Your responsibilities will include:

• Partnering with leaders to provide advice and coaching across employee relations, recruitment, performance management and people matters.
• Leading key people initiatives including performance reviews, talent and succession planning, engagement activities and remuneration processes.
• Developing and implementing initiatives that enhance the overall employee experience.
• Using insights and data to influence decision-making and support business outcomes.
• Developing, reviewing and improving people policies, procedures and processes.
• Supporting Portfolio People & Culture initiatives and ensuring effective communication and delivery across the business.
• Promoting a strong workplace health and safety culture with heart by partnering with leaders to support safety initiatives, employee wellbeing and compliance improvement practices.

About You

You are a passionate People & Culture leader who thrives in a fast-paced environment and enjoys building strong relationships across all levels of an organisation.

You will bring:

• Demonstrated experience as a hands-on People & Culture Manager and true HR Business Partner ideally in a high volume hotel or service environment
• Strong knowledge of Australian employment legislation, industrial relations frameworks and award interpretation, including experience working with the Hospitality Industry (General) Award.
• Exceptional communication, influencing and relationship-building skills leading with heart and a win-win business mindset.
• The ability to balance strategic thinking with practical, hands-on delivery.
• Confidence providing advice on employment conditions, compliance requirements and practical solutions that support both employees and business outcomes.
• Strong organisational skills with the ability to manage competing priorities and deliver projects on time.
• A passion for creating positive employee experiences and building engaged teams with a happy can-do approach to all situations.
• Tertiary qualifications in Human Resources, Business or a related discipline are highly regarded.

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.