- Temps Complet
- CDI
- THE SEBEL
- Hébergement
__jobinformationwidget.freetext.LocationText__
The Sebel Auckland Viaduct Harbour, Auckland, New Zealand
__jobinformationwidget.freetext.ExternalReference__
REF51193V
Night Manager
Region
MEA SPAC
Are you passionate about delivering exceptional guest experiences and leading high-performing teams? Do you thrive in a dynamic, fast-paced environment? Part of Accor Hotel’s, The Sebel Auckland Viaduct Harbour and The Sebel Quay West Auckland are located in the heart of Auckland’s vibrant CBD with stunning views of the Auckland Harbour.
We have an outstanding opportunity for a passionate and results-driven Night Manager to join our leadership team. This role is perfect for business minded individuals who want an accelerated pathway to becoming a Hotel General Manager.
As Night Manager, you will play a key role in overseeing the smooth operation of the hotel, ensuring guest satisfaction, security, and the effective management of all front office operational functions. You will be responsible for the operation of the hotel overnight, in the absence of the management team, ensuring the hotel maintains its high standards of safety, service and operational efficiency.
- Lead & supervise night shifts, ensuring safety, security and a seamless and welcoming guest experience.
- Manage night audit functions, accurately reconciling guest accounts & posting charges.
- Handle check-ins/check-outs, reservations, and guest enquiries in a professional and efficient manner.
- Handle guest concerns and resolve issues promptly to maintain a high level of guest satisfaction.
- Generate daily reports, offering insights into hotel performance and operations.
- Manage front office duties and coordination with other departments to ensure smooth operations.
- Oversee the property’s security, ensuring all safety protocols are followed.
- Ensure compliance with hotel policies, procedures, and legal requirement
- Previous Front Office experience at supervisory level
- Experience completing the night audit process and Opera knowledge will be an advantage.
- A meticulous and highly detailed approach to processing all tasks.
- Available to work permanent overnight shifts on a full-time basis (11pm to 7.30am with flexibility), including weekends, public holidays and some day shifts.
- Strong leadership skills with proven ability to develop others.
- A current GM certificate (preferred), or the ability to obtain (to obtain candidates must have an LCQ certificate & 3 months supervisory experience at a licensed premises in NZ)
Proficiency with Microsoft Office particularly Excel. - Ability to remain calm under pressure and excellent problem-solving capabilities.
- Excellent communication skills, both written and verbal, with immaculate personal presentation.
- Generous Night Shift Allowance
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Opportunities for career development and growth within Accor’s global network.
- Incredible Accor Heartist Benefits – access to Accor’s extensive benefits including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
Jobs similaires
Salaire
Localisation
IBIS CAEN PORTE DE BRETAGNE, BRETEVILLE SUR ODON
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
IBIS
Type de contrat
CDI
Locations
France
Métiers
Hébergement
Description
Vous serez en charge du bon déroulement du séjour de nos clients de leur arrivée à leur départ, en veillant à leur satisfaction. Vous effectuerez les missions de la réception: check in, check out, fa
Référence
BZGYR216
Date d’expiration
01/01/0001
Salaire
Localisation
Swissôtel The Bosphorus - Istanbul, İstanbul, Turkey
Experience Level
Associate
Temps de travail
Temps Complet
Brands
SWISSOTEL
Type de contrat
CDI
Locations
Istanbul
Métiers
Hébergement
Description
Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction.Listen attentively to guests to get an effective custom
Référence
52da11e8-8274-4183-a2a3-5cc64219dc24
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel Chennai Chamiers Road, Chennai, India
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
NOVOTEL
Type de contrat
CDI
Locations
Chennai
Métiers
Hébergement
Description
We are seeking a professional and customer-focused Front Office Executive to join our dynamic team in Chennai, India. As the first point of contact for our guests, you will play a crucial role in ensu
Référence
c31336b5-ccc1-420e-b278-dbd92fccf46c
Date d’expiration
01/01/0001
Salaire
Localisation
HOXTON THE HOXTON CHARLOTTENBURG, Berlin, Germany
Experience Level
Executive
Temps de travail
Temps Complet
Brands
THE HOXTON
Type de contrat
CDI
Locations
Berlin
Métiers
Hébergement
Description
What you'll do... Creating a memorable guest experience for our guests that will leave them wanting to return for more.Lead and manage a team of high-energy people who love our guests, by setting and
Référence
58943f8d-8068-4df0-aab2-db0880c6dd91
Date d’expiration
01/01/0001
Salaire
Localisation
Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
RIXOS
Type de contrat
CDI
Locations
Ras Al-Khaimah
Métiers
Hébergement
Description
What would you do? – The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers, screens, and forwards incomin
Référence
eb179ccc-6ca4-498b-b5f9-e27a0c039522
Date d’expiration
01/01/0001
Salaire
Localisation
Mondrian Bordeaux Les Carmes, Bordeaux, France
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
MONDRIAN
Type de contrat
CDI
Locations
Bordeaux
Métiers
Hébergement
Description
Au sein de l’équipe Front Office, nous recherchons notre futur(e) second agent de réservation.Vos missions seront diverses:La gestion des réservation effectuées par nos clients par téléphone, fax ou e
Référence
4d68de78-1bfa-4ca1-8be2-0a231af5f8ab
Date d’expiration
01/01/0001
Salaire
Localisation
ibis Izmir Alsancak, İzmir, Turkey
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
IBIS
Type de contrat
CDI
Locations
Izmir
Métiers
Hébergement
Description
To present a professional, friendly and efficient impression of the Hotel at all times.To ensure that all tasks relating to guest comfort, guest satisfaction or the impression the guest receives of th
Référence
f8bdc950-591c-41f1-8d03-6bf83d370602
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel London West, London, United Kingdom
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
NOVOTEL
Type de contrat
CDI
Locations
London
Métiers
Hébergement
Description
We are excited to be looking for a Guest Relations Coordinator to join our team. We are looking for someone who is experienced in this field and above all, we want someone who enjoys being part of tea
Référence
5eec896d-9006-4b40-a933-c57581fa3fc1
Date d’expiration
01/01/0001
Salaire
Localisation
NOVOTEL NEW DELHI CITY CENTRE, New Delhi, India
Experience Level
Executive
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
New Delhi
Métiers
Hébergement
Description
Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of
Référence
f06837b1-f07c-47dc-b7f3-df87190b2221
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel Visakhapatnam Varun Beach, Vijayawada, India
Experience Level
Associate
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Vijayawada
Métiers
Hébergement
Description
We are seeking a detail-oriented and efficient Laundry Associate to join our team in Vijayawada, India. As a Laundry Associate, you will play a crucial role in maintaining the cleanliness and quality
Référence
fd7814c2-a1c2-41d3-907f-17312f208ab8
Date d’expiration
01/01/0001