Laundry Executive

• To assist the Executive Housekeeper to plan, organize, and execute the daily operations of the Laundry Department.
• Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering.
• Ensure that all the Standard Operating Procedures set for the Laundry department are followed.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
• Assist the Executive Housekeeper to plan and ensure to implement preventive maintenance for all the laundry equipments.
• Ensure to assist the Executive Housekeeper to plan and budget the revenues and costs for the Laundry department.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Develop and maintain effective relationships with all service providers.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Assist the Housekeeping Manager to conduct periodic and annual inventory of equipment & recommend replacement of equipment as required.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Plan and schedule work for the group to ensure proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties.
• Co-ordinate with the Chief Engineer in the area of maintenance and purchase of various laundry equipment.
• Ensure to keep abreast with new developments in the laundry industry, trends in textiles and chemicals for textile care.
• Ensure that the laundry equipment and area of work is maintained in a clear, safe & hygienic manner and as per the standards.
• Leadership skills that utilize persuasion and motivation to attain organizational    goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;
• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;

Graduate / Diploma / Degree in HM / Any other equivalent qualifications.

4-5 year of experience