IT Manager

EXECUTIVE RESPONSIBILITIES & EMPOWERMENT

• To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable
• To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately
• To ensure the physical and logical security of IT system
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved.
• To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs
• To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes.

KEY OPERATIONAL RESPONSIBILITIES

• Ensures that budgets validated by the customer are respected.
• Proposes fair and appropriate prices for services
• Takes part in an advisory sales approach by optimizing the relation between suitable technologies / price / margin.
• Has a strong functional link to all departments in the hotel.
• Plays a managerial role for any external staff are brought in for events.
• Ensures that all equipment available is duly respected and meets all safety norms and conformity regulations 
• Keeps the workplace clean and tidy.
• Applies hotel safety regulations (fire hazards etc).
• Respects the hotel's commitments to the "Environment Charter" (energy saving, recycling and sorting waste etc).