Human Resources Coordinator

Ibis Amman

How You’ll Make an Impact: 

• Provide HR support to Operations
• Recruitment and selection of frontline employees
• Assists operations with investigations as required, responds to on-site ER/LR inquiries and issues (coaching, counselling, CBA interpretation, labour standards, grievances, etc.) liaising with HR Manager and / or Labour Relations team as required
• Monitors, reports and analyzes attendance management metrics in accordance with established process.
• Prepares letters for issuance related to attendance management.  Provides reports and trending information related to attendance, makes recommendations related to attendance management process.
• Manages employee leaves. Works with operations on timely return to work and ensures any required documentation associated with leaves is up to date and accurate
• Creates, monitors and maintains metrics related to HR processes
• Provides support to operations regarding employee engagement initiatives
• Works to continuously improve processes and create efficiencies (recruitment, attendance management, employee engagement, etc.)

What You’ll Need to Succeed: 

• University Degree or College diploma in Human Resources or a related field
• Minimum of 2 years’ experience in Human Resources
• Experience managing attendance 
• Previous experience in a hospitality or service provider environment is an asset
• Ability to work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demands
• Ability to develop new and maintain existing relationships with stakeholders
• Ability to take initiative and work independently
• Strong ethics and integrity