Housekeeping Supervisor

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking a detail-oriented and efficient Housekeeping Supervisor to join our team in Cairo, Egypt. As a Housekeeping Supervisor, you will play a crucial role in ensuring our guests enjoy a clean, comfortable, and memorable stay at our hotel.

• Manage and supervise housekeeping staff, assigning tasks and ensuring high-quality performance
• Conduct regular inspections of guest rooms, corridors, and public areas to maintain cleanliness standards
• Oversee the cleaning and maintenance of guest rooms, including bedding, bathrooms, and amenities
• Manage inventory of cleaning supplies and guest room items, placing orders as needed
• Respond promptly and courteously to guest requests and concerns
• Train new team members on proper cleaning techniques and safety procedures
• Implement and maintain health and safety protocols
• Coordinate with other departments to ensure smooth hotel operations
• Prepare and maintain accurate records, including room status reports and staff schedules
• Conduct daily briefings with staff to communicate important information and address any issues

• 1-2 years of experience in housekeeping, preferably in a supervisory role
• Bachelor's degree or diploma in Hospitality Management or related field
• Strong leadership and team management skills
• Excellent organizational and time management abilities
• Detail-oriented with a focus on maintaining high cleanliness standards
• Customer-focused approach with a warm and caring personality
• Ability to anticipate and address guest needs proactively
• Proficiency in hotel management software and Microsoft Office suite
• Knowledge of cleaning products, procedures, and safety protocols
• Flexibility to work various shifts, including weekends and holidays
• Strong problem-solving skills and ability to make quick decisions
• Excellent communication skills in English; knowledge of Arabic is a plus