Hotel Security Services

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities

To ensure the safety and security of guests, staff, and hotel property.

Duties and Responsibilities

• Monitor property through foot patrols and watching security footage and observe, report, and follow up on safety and security concerns
• Respond to and manage all emergencies including fire, medicals, and any potential threats to people or property
• Maintain order in the hotel, including the on-site staff accommodations
• Follow protocols and the law when responding to situations involving drugs and alcohol
• Document through written reports all incidents, events, and actions taken
• Follow up and investigate complaints and incidents
• Assist other departments as necessary
• Authorized to make any decisions necessary to effectively deal with security concerns and/or emergency situations
• Other related duties as assigned

• Completion of Grade 12 or equivalent
• Alberta security license issued under the Alberta Security Services and Investigators Act
• Current First Aid and CPR level C certification
• Alberta Class 5 driver’s license and driver’s abstract with no more than 3 demerits
• Clean criminal record
• Previous security experience preferred
• Training or education in law enforcement, security, firefighting, or EMS an asset
• Competent in Microsoft Word and Outlook
• Keen attention to detail
• Works well in a team and independently
• Able to respond to crisis situations calmly and effectively

• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.