Gaming Manager

Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre.

Sofitel Gold Coast Broadbeach is seeking an experienced and dynamic Gaming Manager to lead operations at our gaming and bar venue TC's. In this role, you will oversee all aspects of gaming, compliance, and customer service, ensuring a seamless and engaging experience for guests while maintaining the highest standards of hospitality.

A Career that lets your passion shine:

• Manage day-to-day operations of a the Treasure Cove gaming and bar venue within Sofitel
• Ensure compliance with all gaming and liquor regulations
• Build and maintain strong relationships with local repeat clientele and hotel guests
• Monitor and optimize venue performance, including financials and customer experience
• Oversee food and beverage service to ensure high standards
• Work closely with the Director of Food & Beverage and Head Chef to promote bar and dining options in your venue

What you will bring to the role:

• A strong understanding of gaming and compliance
• Currently hold or be willing to obtain RMLV, RSA, RSG, CLO Certificate, Approved Manager’s Licence and Gaming Nominee Licence
• Experience with Wildcat Gaming System advantageous
• Understanding of P&L statements
• Familiarity with Micros Symphony POS system or similar
• Ability to lead a team and foster a positive work environment
• Strong communication and interpersonal skills, with excellent relationship management

Thrive in our Sofitel Gold Coast Broadbeach community:

• Complimentary meal on shift available via Le Café
• Employee discounts on accommodation, dining, and lifestyle with Accor hotels
• Discounted on-site parking
• Paid birthday leave
• Personalized reward & recognition and learning & development programs
• Be part of a luxury 5-star hotel offering 296 hotel rooms and suites
• Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

If you are ready to take the next step in your career with a leading, global luxury hotel brand, apply today.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full AU working rights are required for this role.