FT People & Culture Coordinator, SLS South Beach

From our dazzling location in the heart of Miami, we offer both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our People & Culture team as a People & Culture Coordiantor. JOIN THE ENNISMORE FAMILY TODAY!

Job Purpose:

The People & Culture Coordinator provides assistance with and facilitates human resources processes, providing support to team members and managers, is the primary point of contact for employees with questions about benefits, policies and any other inquiries or support. This role provides support to the human resources function as needed including administrative support, record keeping, file maintenance and system support.                 

Duties & Functions:

• Process required documents to ensure accurate record keeping
• Answer team member requests and questions, follow up accordingly in a quick and efficient manner, approachable at all times
• Assist with onboarding process
• Schedule meetings and interviews as requested by People & Culture Management
• Scan, upload and file documents into appropriate employee files and/or HR files
• Assist with recruiting process, including but not limited to reviewing applications, contacting candidates, conducting interviews, processing background checks, reference checks, scheduling onboarding, conducting onboarding, verifying I-9 documentation, processing new hires in HRIS system
• Maintains I-9 files to ensure compliance with USCIS regulations
• Assists with leave of absence administration and benefits process, including but not limited to reconciling benefits bills, answering questions, providing support during open enrollment, assisting with leave process
• Conduct New Hire Orientation training and any other trainings as needed
• Support all employee relations items, including but not limited to creating monthly calendars, newsletters, birthday lists, flyers, creating, coordinating and attending employee events, attending pre-shifts and departmental meetings, engaging with team members at every opportunity
• Ensure all data entered in HRIS system is accurate and current
• Assists with processing of terminations and conducting exit interviews
• Maintain confidentiality and security of property and employee records and files
• Performs clerical and administrative functions
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

ADDITIONAL RESPONSIBILITIES

• • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
  • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
  • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
  • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

To be aware of and ensure constant compliance with all necessary operational policies including

• Healthy and Safety
• Food Hygiene
• Maintenance
• Emergency Procedures
• Liquor Licensing

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• • Attend mandatory meetings including divisional meetings, staff meetings, etc.
  • Participate in community events and ensure corporate social responsibility goals of the company are met.
  • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
  • Keep work area clean and organized.
  • Ensure confidential documents are kept in a secured area.
  • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
  • Complete other duties as assigned by the Department Head.
  • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
  • Ensure compliance with the company’s policies and procedures.

• Assimilate into the company’s culture through understanding, supporting and participating in all the company’s elements. Demonstrate working knowledge of the service standards.
• Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability preferred.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• College Degree in Business, Hospitality, or Related field preferred
• At least one (1) year in a public contact position experience, preferably in an upscale or lifestyle brand hotel
• Previous HR experience strongly preferred
• Knowledge of HR basics including processing of new hire paperwork, I9’s, EEOC, FMLA, Worker’s Compensation claim processing and general HR compliance strongly preferred
• Ability to learn, understand and apply general human resources policies and procedures
•  Ability to be innovative and creative, contributing new ideas to enhance the team member experience
• Ability to be resourceful, creative and maintain flexibility
• Ability to maintain excellent relations with staff and maintain confidentiality at all times
• Moderate to proficient knowledge of computer systems such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Canva, ADP
• Ability to spend extended lengths of time viewing a computer screen
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, handle stressful situations, work in a fast-paced environment and have a high level attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift
• Must have a flexible schedule, which may include some early mornings, late evenings and weekends as needed
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
• Must have excellent communication and organizational skills, and be able to read, write, speak and understand English
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes
• Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations

All your information will be kept confidential according to EEO guidelines.