- Temps Complet
- CDI
- FAIRMONT
- Hébergement
__jobinformationwidget.freetext.LocationText__
Fairmont Château Whistler, Whistler, Canada
__jobinformationwidget.freetext.ExternalReference__
REF38919N
Front Office Supervisor
Region
Luxury & Lifestyle
Ce poste vacant est désormais expiré. Veuillez consulter des postes similaires ci-dessous...
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Front Office Supervisor
Lead the front desk team to deliver excellence in guest service to all of our guests. Through working closely with other departments, our Front Office Supervisor will ensure all of our guests have a smooth check-in and check-out process.
This is a full-time, permanent position, starting December 3rd.
Starting Rate of Pay: $24.30 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $28.35 per hour.
Job Duties:
- Supervise and monitor the daily activities of colleagues and guests while working closely with the Front Desk and Royal Service teams
- Ensure the arrival and departure experience of all guests is seamless through coordination of our market mix and VIP's
- Lead, teach, coach, and inspire the Front Desk team to turn moments into memories for our guests
- Empower colleagues to appease any guest service challenges and ensure all guest issues are tracked and followed up on to ensure service recovery
- Supervisory experience within front desk for a large property required
- Excellent knowledge of Micros-Opera Property Manager, Word and Excel
- Experience dealing with guest recovery
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: At Fairmont Chateau Whistler, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cwr.careers@fairmont.com
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
APPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit Fairmont Chateau Whistler Careers (whistler-jobs.ca)
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
Jobs similaires
Salaire
Localisation
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDD
Locations
Victoria
Métiers
Hébergement
Description
What you will be doing: Consistently offer professional, friendly and engaging serviceClean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clea
Référence
c50e21e1-9bda-48d1-92b0-f3be42b42358
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Palliser, Calgary, Canada
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Calgary
Métiers
Hébergement
Description
Houseperson, HousekeepingThe Houseperson plays a vital role in supporting the housekeeping team by maintaining cleanliness, organization, and efficiency throughout the property. Reporting to the Execu
Référence
d08b8fb9-40c6-4798-a8b5-12149db9e305
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDD
Locations
Victoria
Métiers
Hébergement
Description
What you will be doing: Acts as the key contact for the Room Attendants, ensuring information is communicated, procedures are in place, standards are met and challenges are resolvedInspects VIP arriva
Référence
696e6658-54c8-4203-b6a5-f0cf21f658cc
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDD
Locations
Victoria
Métiers
Hébergement
Description
What you will be doing:Linen and amenity distributionMinor maintenance such as changing light bulbs, etc.General cleaning of both public and staff areas to departmental standardsResponding to guests’
Référence
92c9230d-d79f-4569-b3d8-eea3112355b3
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDD
Locations
Victoria
Métiers
Hébergement
Description
What you will be doing: Acknowledges guests and visitors and greets incoming and outgoing guests by nameEscorts the guest and identifies the safety and security features of the hotel, while ensuring t
Référence
4f0976bf-c3f5-4156-b4b0-80ed91585f37
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Empress, Victoria, Canada
Experience Level
Associate
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDD
Locations
Victoria
Métiers
Hébergement
Description
What you will be doing: Using professional and service-oriented sales techniques, book Food & Beverage outlets reservations and guestrooms, to maximize hotel revenue and the guest experience for both
Référence
46e9f209-9033-4143-ae97-1a8bbfbed382
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Tremblant, Mont-Tremblant, Canada
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Mont-Tremblant
Métiers
Hébergement
Description
Donner un service courtois, rapide et empathique à tous les clients;Traiter tous les appels, externes et internes, en les réacheminant ou en aidant les clients;Prendre des réservations de chambres;Se
Référence
aec27f8c-206a-4d8b-b06c-a94f76d82191
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Lexington, Lexington, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Lexington
Métiers
Hébergement
Description
Supervises: Housekeeping Supervisors, Room InspectorsGeneral Purpose: The Housekeeping Manager is responsible for supervising the daily operations of the housekeeping staff, promoting a safe environme
Référence
7e8b18fc-069f-4949-ada3-b5c54b03fda9
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Reports to: Front Office Manager/Rooms ManagerGeneral Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and
Référence
bb99b674-0525-46aa-817d-6eceb0262694
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Seattle
Métiers
Hébergement
Description
We are seeking candidates for Full Time Room Attendants for seasonal work from March 2025 to September 2025. Room Attendants at the Fairmont Olympic Hotel are responsible for ensuring the cleanliness
Référence
910677bf-ae91-49f1-8bd8-0de55569dcb7
Date d’expiration
01/01/0001