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ibis Bangkok IMPACT, Nonthaburi, Thailand

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REF46104J

Front Office Manager

Region

MEA SPAC


Company Description

Discover one of the best of Muang Thong Thani at ibis Bangkok IMPACT. This ibis in Bangkok is perfectly located at the heart of the largest exhibition centre in Thailand. As your best choice of stay, this 3 star hotel in Bangkok is just a few steps away from IMPACT Arena when you plan to participate on your next event or concert. It offers international standard at the best price you cannot find elsewhere

Our ibis Bangkok has 587 rooms to make you feel like home and offer the best sleep whether it would be for your next leisure or business travel. Presenting 2 room types with standard twin and queen bedrooms. The rooms are cozy with modern furniture and standard features. Moreover, our homey room includes flat screen TV, mini fridge, safe and also coffee and tea tray. Therefore, guests can kick back and enjoy the choice of their favorite channels after a long day. Feel fresh and ready for your meeting after a good night sleep on our ibis bed. Most importantly, there are wheel chair friendly rooms on every floor.


Job Description

  • Your leadership and organizational skills will be instrumental in maintaining the reputation of our property as a welcoming and guest-focused Hotel for guests attending events at the IMPACT Exhibition center. Groups and individual guests.
  • Your role will be pivotal in ensuring the seamless operation of the front office. And the coordination with other departments will be an important part for our success. 
  • Your duties will include upholding high-quality service standards according to the IBIS ACCOR brand, and resolving guest concerns.
     

Qualifications

  • Previous experience in high-paced operations dealing with a high volume of guests at the managerial level.
  • Guest-oriented, using creativity to exceed expectation.
  • Excellent organizational skills, planning, forecasting, and team management.
  • Self-directed, daring to take initiative, proactive approach.
  • Demonstrate quick and effective problem-solving abilities to handle guest concerns and operational issues.
     

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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Nous encourageons la créativité, l' excellence et l' esprit pionnier. Nous interagissons les uns avec les autres et avec notre environnement, pour créer un luxe riche de sens. Avec nous, vous pouvez être fiers de faire partie d'une équipe globale ancrée dans les initiatives durables et locales. En travaillant ensemble avec nos communautés, nous vous donnerons les moyens d'avoir votre propre impact significatif.

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