Facilities Supervisor

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.

Mondrian Gold Coast is set to debut on the sun-drenched esplanade of the iconic Burleigh Beach in Q1-2025. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal destinations.

Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.

We’re seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.

The Facilities Supervisor is responsible for ensuring effective management of the residential caretaking agreement including facilitating the hotel services being provided from the hotel component of the business. Accountable for the maintenance and repairs in shared areas and facilities ensuring they are conducted on a regular basis in accordance with the Australian Standards. 

Main Duties/Responsibilities:  

• Conduct daily/monthly checks of common property and assets in line with the scope of works in the caretaking agreement. Provide detailed reports for the building Manager and Body Corporate Committee. 
• Monitor the observance of the by-laws by those using the common property and report any problems to the committee/Building Manager. 
• Order, purchase and audit consumables for common property requirements. 
• Maintain a weekly log of any security issues, fire alarms and by-law breaches and incidents. 
• Arrange/oversee servicing of passenger lifts, fire equipment, HVAC, electrical equipment, pest control, swimming pools, gardens, plumbing, CCTV, generators, anchor points, BMU, mechanical pumps.
• Understand the responsibilities and requirements of the BMS agreement. 
• Maintain log of contractor's licenses, registrations, insurance certificates – check if outdated. 
• Source tenderers and contractors, meet and discuss job and quote requirements, provide job specifications as agreed by the committee to ensure consistency and accuracy of quotes, recommend contractor, communicate with the committee, notify successful tenderer, and arrange for work to be completed. 2 to 3 quotations should be sourced [where possible]. Ensure contractors provide warranty for work.  
• Draft and issue work orders as required. Including stock inventory management. 
• Ensure all contractor licenses and insurances are current and uploaded to the compliance program. Establish and maintain a contractor register for all contractors. 
• Complete property walks ensuring follow up on actionable items. 
• Update by-law approval register- any approval given to owners to be entered and tracked into this register. 
• Ensure all other registers are in place & updated weekly, this will include hazardous items, maintenance repair log, maintenance contractor log, asset registers, complaints register, correspondence log, improvements to common property. 

• Proven experience as a Maintenance Supervisor/Coordinator or similar role. 
• Strong technical knowledge of building systems (Electrical, HVAC, Mechanical etc) 
• Knowledge of health & safety practices and regulations. 
• Knowledge of Australian Standards related to facilities management.  
• Body/Owners Corporation Experience. 
• Understanding of budgeting and performance management. 
• Excellent planning and leadership abilities. 
• Demonstrated business acumen with the ability to make sound decisions and understand commercial implications. 
• Proficiency in Microsoft Office Suite. 
• Must have Full Australian Working Rights. 

Mondrian Gold Coast is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.