- Temps Complet
- CDI
- Restauration
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Bur Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF51715Q
F&B Supervisor
Region
MEA SPAC
"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
We are Heartists®
“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.
Life in Movenpick
The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them- and good for the world.
The Role
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her.
- To take time and get to know the guests, and to be committed to service excellence.
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
Key Deliverables and Responsibilities
Planning & Organizing:
- Monitor’s duty schedules for the respective team.
- Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Ensures that under no circumstances the entrance door is left unattended.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet.
Operations:
- Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
- He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, up selling, etc.
- To report any equipment failures/problems to the Maintenance Department.
- To pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
- Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.
- Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
- Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
- Contributes to the upkeep of the outlet’s database of regular guests.
- Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
- Resolves guests’ complaints directly or consults with immediate Supervisor.
- Does all mise en place work according to a whole day service requirements.
- Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
- Attends regular departmental meetings and conduct’s briefings (on behalf) and contributes to an open communication with in the assigned team.
- Familiar with the outlets menu and promotional activities.
- Familiar with the company’s internal policies and safety procedures.
- Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
- To have a complete understanding of and to adhere to Accor policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
- To carry out any other reasonable duties and responsibilities as assigned.
Administration:
To assist the outlet manager with the following reports:
- Overtime & extra hours consumed monthly.
- Daily log book
- Time schedule weekly
- Vacation schedules yearly
- Buffet name Tags and menu printing
Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:
- Ensure proper care of all equipment and furniture entrusted for Heartists use.
- Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
- Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
- Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Sustainability program (saving energy, recycling, sorting waste etc).
- Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
- Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
- Does not disclose any financial information or any other information of the Accor Hotels.
Our Values
Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.
Guest Passion
We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.
Sustainable Performance
We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.
Respect
We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.
Spirit of Conquest
Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.
Trust
Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.
Innovation
We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
Jobs similaires
Salaire
Localisation
Hyde London City, London, United Kingdom
Experience Level
Associate
Temps de travail
Temps Complet
Brands
HYDE
Type de contrat
CDI
Locations
London
Métiers
Restauration
Description
Reporting to the Assistant Bar Manager, the Bar Supervisor will play a crucial role in keeping the bar running smoothly day in and day out. Your commitment to exceptional service, strong organizationa
Référence
33be73d6-318b-4a0e-baaf-597d3d319bb2
Date d’expiration
01/01/0001
Salaire
Localisation
, Amsterdam, Netherlands
Experience Level
Associate
Temps de travail
Temps Partiel
Brands
IBIS
Type de contrat
CDD
Locations
Amsterdam
Métiers
Restauration
Description
Do you have experience in cleaning or dishwashing, are you flexible, and want to work in a friendly team? Then this position is for you!🕒 Hours: ParttimeIbis Amsterdam City West is looking for an ent
Référence
8e2b1cd4-c2fc-41c0-acf6-29a8da3d6420
Date d’expiration
01/01/0001
Salaire
Localisation
Sofitel Barcelona Skipper, Barcelona, Spain
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
SOFITEL
Type de contrat
CDI
Locations
Barcelona
Métiers
Restauration
Description
Garantizar el funcionamiento fluido y eficiente de su área y promover un servicio de excelencia para nuestros huéspedes.Reconocer las necesidades y la comodidad del cliente durante todos los periodos
Référence
7d0ccb5a-d177-4a05-935f-404fd3486a66
Date d’expiration
01/01/0001
Salaire
Localisation
Mövenpick Marrakech, Marrakesh, Morocco
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
MOVENPICK
Type de contrat
CDI
Locations
Marrakesh
Métiers
Restauration
Description
Vous êtes passionné(e) par les chiffres et le service client ? Vous avez un sens aigu de la rigueur et aimez travailler dans un environnement dynamique ? Rejoignez-nous en tant que Caissier(ère) au Mö
Référence
1260fb1d-7c0c-4348-9c8c-92f74fc520c8
Date d’expiration
01/01/0001
Salaire
Localisation
Hôtel Mercure Paris Montmartre Sacré-Coeur, Paris, France
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
MERCURE
Type de contrat
CDI
Locations
Paris
Métiers
Restauration
Description
Serveur En quelques mots, le serveur F/H est responsable d’un secteur du bar et en assure l’organisation, la mise en place et le service. Il/Elle assure un accueil/service de qualité auprès des client
Référence
ef8d5b0a-11af-4697-a489-a605b21b6500
Date d’expiration
01/01/0001
Salaire
Localisation
Sofitel Paris Arc de Triomphe, Paris, France
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
SOFITEL
Type de contrat
CDI
Locations
Paris
Métiers
Restauration
Description
Pour enrichir notre équipe, nous recherchons un(e) Chef de Rang restaurant / room service en CDI. Entouré(e) par nos équipes bienveillantes et véritable acteur de la satisfaction client, vos missions
Référence
04dd798f-5616-4b55-966f-ec64a4c61248
Date d’expiration
01/01/0001
Salaire
Localisation
Mercure Gold Hotel Al Mina Road Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Dubai
Métiers
Restauration
Description
Key Duties and Responsibilities Consistently offer professional, friendly, and proactive guest service while supporting ColleaguesPrepare all food items for à la carte and buffet menus, specifically f
Référence
a8a8c955-f96e-4526-882e-8a2eb4498838
Date d’expiration
01/01/0001
Salaire
Localisation
Mövenpick Hotel Melbourne On Spencer, Melbourne, Australia
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
MOVENPICK
Type de contrat
CDI
Locations
Melbourne
Métiers
Restauration
Description
What we're looking for:An unbridled passion for food and love for sharing your 'food stories' with our patrons. Experience and knowledge of South East Asia cuisine are preferredExceptional leadership
Référence
6e719bac-f74b-4282-90d4-7f96fd123914
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel Hyderabad Convention Centre, Hyderabad, India
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Hyderabad
Métiers
Restauration
Description
Responsible for maintaining a strong client relationship and ensure that all convention specifications are communicated to and executed by all departments.Oversee Banquet events, manage the team and a
Référence
da5f77b5-4170-4823-ac38-e78f2540dfd8
Date d’expiration
01/01/0001
Salaire
Localisation
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Maldives
Métiers
Restauration
Description
F&B Services (Waitress / Hostess) As a F&B Services (Waitress / Hostess) , you are responsible for :Maintain the daily arrival and departure guests list, VIP in house & repeat guest lists, and their d
Référence
eb0c5565-86a9-4d05-8938-d5fc6a23eebc
Date d’expiration
01/01/0001