- Temps Complet
- CDI
- 21C MUSEUM HOTELS
- Restauration
__jobinformationwidget.freetext.LocationText__
21c Museum Hotel Durham, Durham, United States
__jobinformationwidget.freetext.ExternalReference__
REF55311H
Event Captain
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel, and chef-driven restaurant to create a unique and welcoming opportunity.
Join our Flock!
Reports To: Banquet Manager
General Purpose: The Banquet Captain leads the event staff during a specific event, ensuring that Banquet Servers and Bartenders can operate efficiently while providing exceptional guest-focused service.
Specific Responsibilities:
- Meets client needs and exceeds client expectations to execute each event successfully.
- Creates a positive and motivated atmosphere for teammates.
- Provide leadership support to banquets and catering teams.
- Develops and maintains a good working relationship with guests, groups, and teammates from other departments.
- Communicate verbally and in writing with the Banquet Manager and Kitchen team to secure all details/tools necessary to execute events. Assists with maintaining lines of communication between B&C and hotel/restaurant/etc.
- Knows and understands procedures, terminology, and techniques used in the B&C department.
- Demonstrates knowledge of ingredients of all food and beverage items served and available for a function.
- Manages execution of on-site events in cooperation with event staff per directions of the Banquet Manager and according to standards in the B&C Standards & Tools manual.
- Oversees set-up/tear-down details and processes.
- Interacts with the on-site contact and assists with impromptu requests; confidently answers client questions and solves client problems.
- Confidently answers staff questions, resolves issues during events, and remains calm in chaotic situations.
- Monitors staffing and scheduling, making adjustments to minimize expenses while ensuring an exceptional event.
- Performs any task related to the execution and running of events, including filling in for event servers as necessary.
- Completes a walk-thru after every event.
- Completes end-of-event paperwork, including, but not excluded, accounting, inventory, payroll report, etc.
- Summarize the event in the Banquet Captain Log with a concise written report of event details.
- Knows and speaks knowledgeable about products, features, and services offered by hotels and restaurants.
- Provides excellent customer service to all hotel and restaurant guests, not just those attending the event.
- Reports to work on time and ready to work scheduled shifts.
- Able to work flexible hours (nights, weekends).
- Responsible, dependable, punctual, organized.
- Strong math skills.
- Strong communication skills; must be able to speak, read, and understand English.
- Clean and professional appearance.
- Demonstrates enthusiasm for all things 21c
- Must pass a background check.
Physical Requirements:
- Must be able to carry a full-service tray comfortably.
- Must be able to stand and walk for long periods of time.
- Must be able to lift at least 50 pounds.
21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
Jobs similaires
Salaire
Localisation
21c Museum Hotel Nashville, Louisville, United States
Experience Level
Director
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Louisville
Métiers
Restauration
Description
Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and nationally through part
Référence
3516baab-3712-4763-8bb4-ed76153f7bb3
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Nashville, St. Louis, United States
Experience Level
Director
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
United States
Métiers
Restauration
Description
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Référence
037a8559-b46f-4a27-88de-fdcae412ef61
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Nashville, Bentonville, United States
Experience Level
Director
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
United States
Métiers
Restauration
Description
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Référence
09083d02-a1e6-49ec-afc0-6393941d4166
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Nashville, Durham, United States
Experience Level
Director
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Restauration
Description
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Référence
c5e5c039-71b5-46d7-8cab-bd3d2917029d
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Nashville, Cincinnati, United States
Experience Level
Director
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Cincinnati
Métiers
Restauration
Description
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Référence
1ad0c0ef-0e4f-45b3-9e4b-cfa5d3af590b
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Nashville, Lexington, United States
Experience Level
Director
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Lexington
Métiers
Restauration
Description
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Référence
b6c7c6ec-525d-4119-aa20-633be52b2b81
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Wailea-Makena
Métiers
Restauration
Description
Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As a Makana Market Deli Attendant, you will be a hospitality ambassador that will connect our gues
Référence
1aae2a78-6a55-4811-99f7-1910ed1272ff
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDD
Locations
Lake Louise
Métiers
Restauration
Description
As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge o
Référence
cbde1c52-a41a-4da5-b46e-783c256082a4
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Temps de travail
Temps Partiel
Brands
FAIRMONT
Type de contrat
CDI
Locations
Wailea-Makena
Métiers
Restauration
Description
Providing inspired Food & Beverage to highlight the destination we represent is one of our passions. As a Kō Server, you will be a hospitality ambassador that will connect our guests to the delectabl
Référence
1ecec825-6bf8-4761-ad9b-4c0329a4fd3e
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Associate
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Jasper
Métiers
Restauration
Description
Reporting to the Director, Food and Beverage, this position is responsible for supporting our mission to Turn Moments into Memories. The F&B Training Manager will oversee all F&B training and developm
Référence
7d336950-b162-4a1c-ab2a-9d1cb16371bc
Date d’expiration
01/01/0001