- Temps Complet
- CDI
- RAFFLES
- Hébergement
__jobinformationwidget.freetext.LocationText__
Raffles London at The OWO, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF46673T
Evening Room Attendant
Region
Luxury & Lifestyle
Ce poste vacant est désormais expiré. Veuillez consulter des postes similaires ci-dessous...
Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.
This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
An exceptional opportunity presents itself for an Evening Room Attendant to join the Rooms Department at Raffles London at the OWO.
Reporting into Assistant Executive Housekeeper, you will delivery evening service, ensure the cleaning, to maintain guest rooms and corridors up to The Raffles at the OWO standards. Ensuring the turn down service is delivered in time and following the guest preferences. Maintaining cleaning equipment and storage rooms to ensure an outstanding 5-star environment and seamless guest experience. Working closely with the night Porter to provide all necessary supplies and amenities to guest rooms, to maximum guest satisfaction by providing an intuitive service. To act as an ambassador of the Raffles Values during your interactions with guests and colleagues.
Specifically, as the Evening Room Attendant your responsibility’s will include:
- To provide the turn down service following the Hotel procedures.
- The service needs to be delivered in time and according to the guest preferences.
- To support morning shift when arrival with the cleaning.
- To maintain cleaning equipment in good working condition.
- To report any loss/damage to linen, furniture, fixtures, or equipment to Supervisor.
- Using the right cleaning chemicals on all surface as per standards.
- To ensure service area is well stocked with necessary products and cleaned always.
- Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action.
- To Perform all duties with care towards our guests always ensuring upmost guest satisfaction.
- To Interact with guests in a caring respective and positive manner.
- Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.
- To maintain a clean and efficient “5 Star “floor section in-line with Raffles standards/ LQA
- Be part of the daily line-up departmental meeting,
- Always well-groomed according to the Raffles London grooming guidelines.
- Always ensure your uniform is clean and in good condition.
Who are we looking for?
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- An understanding and willingness to contribute to a 24h operational schedule when required.
- Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
- Able to work within a team.
- Professional and well-groomed.
- To be detail-oriented.
Why join our Raffles team?
Not only will you be joining one of the world’s best hotels you will also receive great benefits including:
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
- Staff meals whist on duty.
- Free dry cleaning for uniform.
- Employer pension contribution of 3%
- Enhanced sick pay.
- Enhanced maternity, paternity and adoption pay.
- Life Assurance 1x salary
- Employee assistance program, including virtual GP and financial advice.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.
What are the Raffles Values?
Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.
Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.
Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.
Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Jobs similaires
Salaire
Localisation
Raffles Udaipur, Udaipur, India
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Udaipur
Métiers
Hébergement
Description
Primary Responsibilities To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.To assist in the building of an efficient team of employees by
Référence
6eb45320-a6e9-45fa-911d-b7b31a39ab3b
Date d’expiration
01/01/0001
Salaire
Localisation
, Wellington, New Zealand
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Wellington
Métiers
Hébergement
Description
As a Assistant Manager, you will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences..This role is paying $31.20 pe
Référence
17a59030-7faa-4102-8a4c-5b2d1f8a2acc
Date d’expiration
01/01/0001
Salaire
Localisation
WITHOUT SIGN THE CLARENCE HOTEL SYDNEY, Sydney, Australia
Experience Level
Associate
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Sydney
Métiers
Hébergement
Description
There is a unique opportunity for an experienced hotel management professional to join our Front Office team as Pre-Opening Night Manager on a full-time basis.Reporting to our Front Office Manager and
Référence
74f4d3a4-dfaa-4cab-8bf3-c3ed0eada9bd
Date d’expiration
01/01/0001
Salaire
Localisation
, Wellington, New Zealand
Experience Level
Executive
Temps de travail
Temps Complet
Brands
MOVENPICK
Type de contrat
CDI
Locations
Wellington
Métiers
Hébergement
Description
Are you passionate about providing exceptional hospitality experiences? Do you have a welcoming smile and a knack for making guests feel at home? If so, we have the perfect opportunity for you! Movenp
Référence
f112c7fe-fb99-40de-aecb-e429d8922fed
Date d’expiration
01/01/0001
Salaire
Localisation
, Wellington, New Zealand
Experience Level
Executive
Temps de travail
Temps Complet
Brands
MOVENPICK
Type de contrat
CDI
Locations
Wellington
Métiers
Hébergement
Description
Lead a culture of care and pride in the presentation of guests' rooms.Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part o
Référence
45c4308c-1ffb-44d2-95d7-94d77042a824
Date d’expiration
01/01/0001
Salaire
Localisation
Qantas Lounges by Accor - Sydney, Mascot, Australia
Experience Level
Entry Level
Temps de travail
Temps Partiel
Brands
ACCOR
Type de contrat
CDI
Locations
Mascot
Métiers
Hébergement
Description
Meet & Greet customers at kerbside and assist with their luggage to the check in suiteRegular checks of the foyer, cleaning of curbside (if required) and ensure the Premium Check in Suite is kept pres
Référence
3ada676c-1cbf-4535-8f27-6724d90ea1c4
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel Queenstown Lakeside, Queenstown, New Zealand
Experience Level
Not Applicable
Temps de travail
Temps Partiel
Brands
ACCOR
Type de contrat
CDI
Locations
Queenstown
Métiers
Hébergement
Description
In this crucial role of you will be responsible for the smooth and efficient running of the hotels operation, ensuring maximum guest satisfaction and the safety and security of our property. Assisting
Référence
fe4a5cdf-d260-4e3a-ae98-a1928abc54d6
Date d’expiration
01/01/0001
Salaire
Localisation
Raffles Singapore, Singapore
Experience Level
Associate
Temps de travail
Temps Complet
Brands
RAFFLES
Type de contrat
CDI
Locations
Singapore
Métiers
Hébergement
Description
The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.Primary ResponsibilitiesUpkeeping the Comfort an
Référence
bbebee91-e546-4b66-8171-30312d810543
Date d’expiration
01/01/0001
Salaire
Localisation
ibis Styles Sydney Central, Sydney, Australia
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
IBIS STYLES
Type de contrat
CDI
Locations
Sydney
Métiers
Hébergement
Description
Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. This is a great opportunity for a strong Assistant Manager to take the next step in their ca
Référence
cb89366f-0fa2-47f7-8b86-6660b781f241
Date d’expiration
01/01/0001
Salaire
Localisation
Sofitel Chicago Magnificent Mile, Chicago, United States
Experience Level
Associate
Temps de travail
Temps Complet
Brands
SOFITEL
Type de contrat
CDI
Locations
Chicago
Métiers
Hébergement
Description
Joy in each extraordinary experienceNight AuditorBe ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We wil
Référence
7aa88538-ffc9-457e-937c-a48c986d5df0
Date d’expiration
01/01/0001