- Temps Complet
- CDI
- RAFFLES
- Hébergement
__jobinformationwidget.freetext.LocationText__
Raffles Al Areen Palace Bahrain, Manama, Bahrain
__jobinformationwidget.freetext.ExternalReference__
REF37431U
Doorman
Region
Luxury & Lifestyle
Ce poste vacant est désormais expiré. Veuillez consulter des postes similaires ci-dessous...
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
- Adheres to the service standards as per the Raffles brand standards for arrival experience to meet or exceed customer expectations.
- Ensure security awareness at the hotel’s lobby entrance, reporting incidents to the appropriate Manager when warranted.
- Clean and take care of all working equipment used by himself / herself and subordinate team members.
- Fully aware of the guest arrival and prioritizes guest profiles “who they are, their preferences (like and dislike etc).
- Practice active Listening and use intuition to anticipate guest needs.
- Communicates all vital information to the Manager.
- Attends FO department briefing and monthly meetings.
- Mandatory to spend 4 hours training on monthly basis for online training (self-learning). Schedule and program will be communicated by one of the Department’ leaders.
- Any other duties of a similar nature that may be assigned from time to time by Management as per the needs of the client.
- Ensures grooming is impeccable, uniforms are sharp and well-conceived with regular inspections by the Manager.
- Handles customer complaints if possible or reports them to supervisors.
- Knows all guests that are arriving for the day and greets them by name.
- Is knowledgeable of and up to date on all hotel activities, top tourist destinations, events, and popular city destinations.
- Anticipates needs and is able to provides solutions and services to address identified needs along with fulfilling guest requests when asked.
- Ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
- Curates experiences, bespoke services, and rituals during the guest’s stay that are personalized as per record of preferences or as assigned.
Knowledge and Experience
- Post-secondary education
- Good Housekeeping, Food & Beverage, and Guest Relations knowledge
- Minimum 1-year experience as a Butler in a luxury hotel environment
- Degree in Hotel Management is an asset.
Competencies
- A passionate positive personality with excellent eye for detail who can work under pressure with minimal supervision.
- Good organizational skills, problem solving skills and engagement with guests to anticipate their needs.
- Commitment to meet and exceed all performance standards.
- Constantly look to develop own professional skills and abilities.
- Adherence to Standard operating procedures
- Ability to work a multi-cultural workforce.
- High level of integrity, promptness, creativity, enthusiasm, dedication, time management, Team work, flexibility and support for continuous improvement
- Good knowledge of the entire Housekeeping Operations
- Knowledge of Opera Property Management System preferred.
- Curiosity, listening skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.).
- Perfectly fluent in English
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
Jobs similaires
Salaire
Localisation
Raffles London at The OWO, London, United Kingdom
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
RAFFLES
Type de contrat
CDI
Locations
London
Métiers
Hébergement
Description
An exceptional opportunity presents itself for a Doorperson to join the Rooms Department at Raffles London at the OWO. Reporting into Head Concierge, you will be responsible for the arrival and depart
Référence
baba4ccb-f6d4-405e-a72e-5017d802c991
Date d’expiration
01/01/0001
Salaire
Localisation
25hours Hotel Florence Piazza San Paolino, Florence, Italy
Experience Level
Associate
Temps de travail
Temps Complet
Brands
25HOURS HOTELS
Type de contrat
CDD
Locations
Florence
Métiers
Hébergement
Description
You are the beginning of an exceptional guest experience: you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!How does your working day look like …At
Référence
f2303cc8-f83e-4247-827d-037ca2ca4325
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel Paris Gare de Lyon, Paris, France
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
NOVOTEL
Type de contrat
CDI
Locations
Paris
Métiers
Hébergement
Description
Tes principales missions seront les suivantes : Tu seras garant de l’accueil chaleureux et de la satisfaction entière des clients avant, pendant et après leur séjour Tu seras en charge d’appliquer l’e
Référence
8e0939ca-bf26-4b6a-be9e-bf9a56f8d0b7
Date d’expiration
01/01/0001
Salaire
Localisation
ibis Styles Brussels Centre Stephanie, Brussels, Belgium
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
IBIS STYLES
Type de contrat
CDI
Locations
Brussels
Métiers
Hébergement
Description
Si la satisfaction de la clientèle est une de tes priorités, que la communication est un atout naturel chez toi, que tu es une personne organisé(e) et autonome, ce poste te conviendra !Missions :Accue
Référence
f383fb1e-0ae3-4a70-8fbe-d51d44b7c89a
Date d’expiration
01/01/0001
Salaire
Localisation
IBIS PARIS ORNANO MONTMARTRE NORD 18ÈME, PARIS
Experience Level
Entry Level
Temps de travail
Temps Partiel
Brands
IBIS
Type de contrat
CDI
Locations
Paris
Métiers
Hébergement
Description
Contrat à temps partiel nuits du Vendredi, samedi et Dimanche, de 22h à 07h soit 27h par semaine. Vous assurez un accueil personnalisé et attentionné dans l’esprit Heartist. Vous veillez au bien être
Référence
YPWPB684
Date d’expiration
01/01/0001
Salaire
Localisation
ibis Istanbul Zeytinburnu, Zeytinburnu, Turkey
Experience Level
Executive
Temps de travail
Temps Complet
Brands
IBIS
Type de contrat
CDD
Locations
Istanbul
Métiers
Hébergement
Description
Answering phones and giving guests all information about the hotel.Making reservations, welcoming guests to the hotel, opening accounts and entering the customer's expenses into these accounts.To conv
Référence
c95c03d1-0683-4a9f-a2cf-55bc9c6fb9c5
Date d’expiration
01/01/0001
Salaire
Localisation
ibis Valladolid, Barcelona, Spain
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
SOFITEL
Type de contrat
CDI
Locations
Barcelona
Métiers
Hébergement
Description
El Recepcionista de Noche es el primer punto de contacto para los huéspedes durante el turno nocturno, garantizando una experiencia excepcional desde la llegada hasta la salida. Su misión es proporcio
Référence
1e68c8b9-11d3-4ca3-ac11-ff1d0d505256
Date d’expiration
01/01/0001
Salaire
Localisation
Mövenpick Marrakech, Marrakesh, Morocco
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
MOVENPICK
Type de contrat
CDI
Locations
Marrakesh
Métiers
Hébergement
Description
Vous êtes un(e) professionnel(le) du service client avec une passion pour l'excellence et un talent pour la gestion d'équipe ? Rejoignez-nous en tant que Superviseur Réception au Mövenpick Marrakech e
Référence
ed4e2faa-7d8d-43e2-aab0-125aab81cf4d
Date d’expiration
01/01/0001
Salaire
Localisation
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
MOVENPICK
Type de contrat
CDI
Locations
Ras Al-Khaimah
Métiers
Hébergement
Description
Room Attendant You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of
Référence
d9785a34-49aa-4610-8f26-c5e69ba671ef
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel London Excel, London, United Kingdom
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
NOVOTEL
Type de contrat
CDI
Locations
London
Métiers
Hébergement
Description
Our mission at Novotel London Excel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have someth
Référence
16927310-3b97-4339-88ad-71e6e9bd4fe3
Date d’expiration
01/01/0001