Director, Revenue Management

Who We Are 

A Storied Past. A Brilliant Future. 

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story. 

Why work for Fairmont? 

A Rich History - Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark. 

A Culture of Excellence - Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service. 

Grow, Learn and Enjoy! - Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential. 

New Energy for A Storied Landmark- As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead. 

THE OPPORTUNITY 

As the Director of Revenue Management at Fairmont Royal York, you’ll lead our Top Line team in setting a strategic vision and driving revenue growth. You’ll analyze data, provide insights, and recommend strategies that align with our brand’s positioning. Your expertise will ensure that pricing and inventory strategies maximize profit while supporting our overall revenue goals. 

WHAT YOU’LL BE DOING: 

• Manage the IDeaS Revenue Management System, including forecast validation and system maintenance. 
• Maximize net revenue through strategic pricing and a deep understanding of market segments and booking channels. 
• Monitor booking pace and hotel performance indicators to adjust pricing and availability controls. 
• Build and maintain strong relationships with OTA partners to enhance hotel visibility and conversion. 
• Lead revenue forecasting, budgeting, and strategic planning in collaboration with senior management. 
• Co-chair revenue initiatives, including Restaurant Revenue Management, to optimize total venue revenue. 
• Mentor and develop the revenue management team, ensuring alignment with overall hotel strategies.

WHAT WE’RE LOOKING FOR: 

• Minimum of three - five years related experience in similar size property 
• Strong knowledge of Opera, Opera Sales & Catering, and IDeaS RMS preferred 
• Bachelor’s degree and/or Hotel Management degree and/or equivalent experience  
• Strategic thinking with a proven ability to mobilize theory into action 
• Previous operations experience an asset

What’s in it for you? 

• Free Meals: Tasty meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our CSR, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

BE PART OF OUR FUTURE.  Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.