Director of Sales

Join us at Accor, where life pulses with passion!

Mercure Grand Hotel Bahrain ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Manage, direct, supervise, and administer all personnel within the sales.
• Responsible for budget plan, budget re-forecasting, and set the business mix of the hotel based on market trends demand and previous figures.
• Set Annual sales strategy by segments based on hotel budget plan, objectives and ensures that all monthly actions are being pursued.
• Approaching along with sales team and contracting all potential accounts in 5 KM radius.
• Carry out & set daily target for each sales team including him/her of 5 sales calls to major top accounts, while ensuring the coverage according to potential priority in a timely manner.
• Conduct briefing with the sales team to follow up the daily target and the daily account production per sales agent to monitor any loss of business and ensure achieving the target, with reason of any drop in production of account or target, if any.
• Monitor Monthly Production of all accounts production by segment, by sales person with reason of drop if any.
• To ensure follow up within his department and team to increase Hotel awareness in the market.
• Monitor Hotel position in the market share and hotel demand in need period to stress on generating revenue
• Provide relevant data for competitive market benchmarks for economical and political information and to anticipate market trends.
• Regular market intelligence with his sales team to provide market data on continuing basis, to determine the business potential, where come from, how it is influenced, who the completion hotels clients are. Etc.
• Ensure developing productive working relationships and ongoing with regional key account manager (KAM)
• Responsible for his/her sales team of promoting & selling the seminars, meeting rooms, and its related monthly/yearly budget, while ensuring the good quality provided to our clients.
• Responsible for submitting the sales team weekly  report/plan every Thursday and the Monthly Sales and Marketing report including all monthly activities to GM by latest 3rd of each month.
• Responsible of organizing monthly corporate or leisure events for our accounts or potential ones, to promote the hotel and increase market awareness.
• Ensure and follow up on monthly basis with the sales team that all monthly sales and marketing activities in the yearly marketing plan is accomplished properly and on time with no delay.
• Ensure the daily update of the hotel mailing list (Corporate & Leisure) by instructing his/her team to provide business card to sales coordinator.
• Ensure & follow up his/her team that all client requests get a response within maximum 48 hours from receiving the request.
• Attend along with his/her team all organized events, FAM trip arrival and Orientation.
• Adhere to all sales and marketing policies, procedures, duties and any other duties that can be assigned in the future by the management.
• Follow up daily the attendance of sales team and ensure they all attend on time and they get their first meeting maximum at 10 ASM daily (Except day off)
• Set up appropriate filing systems of existing and potential accounts, keeping up to date and properly categorized. Ensure that all contracts are duly signed and filled properly and distributed to all concern.
• Carry out on the job training for sales team, presentations, and brainstorming to improve their performance.
• All data and contracts will be entered in Accor Data Base (ASA) on monthly basis.
• Fully aware of ACCOR and Mercure  programs 
• Fully aware of the ACCOR values 

experience is an asset

Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Increasing the average expenditure for guest.
• Increasing the corporate percentage in the sales mix.
• Increasing average room rate to exceed yearly budget.
• Increasing business volume during off-season periods.

Sales & Marketing promotion: Both Rooms & F&B; promoting FIT; seminars and tour groups business; meeting rooms, cocktail receptions; etc. Moreover meeting with concerned department to work on promotion material i.e. flyers to cover the yearly hotel promotion and events.