Director of Sales & Marketing

Work Your Way to Pullman & Mercure Melbourne Albert Park
Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

As Director of Sales & Marketing for Pullman & Mercure Melbourne Albert Park, you will be responsible for overseeing integrated commercial strategies for the hotel. Your objective is to manage the asset by connecting strategy and business processes, to impact all revenue streams, including focus on Rooms, Conference & Events, and Food & Beverage.

You can successfully manage and enhance the hotel’s revenue streams, ensuring that all efforts are aligned with your comprehensive commercial strategy.

Responsibilities:

• Market and competitor analysis; conduct thorough market research to understand demand, customer preferences, and seasonal trends.
• Work collaboratively with the Revenue team to ensure ongoing research and analysis of product, price, and performance metrics to drive above market performance through identification of opportunities
• Implement dynamic pricing models based on demand, booking patterns, and competitor rates.
• Develop targeted marketing campaigns for different segments, such as local businesses.
• Optimise use of OTAs, direct booking channels, and GDS.
• Ensure that sales and marketing efforts are aligned with the commercial strategy.
• Management of marketing strategies to maximise exposure and revenue for the hotel.
• Develop a strong brand presence that resonates with the hotel's target audience and differentiates from competitors.
• Identification of sales activity opportunities across multiple market mixes and wide local footprints.
• Identify new opportunities for the hotel business including creation of local footprints.
• Actively seek for opportunities to create and share best practice; remain receptive in the search for continual improvement and problem solving relating to performance.
• Work with Accor Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and reviewing pricing strategies.
• Establish a high profile across the region and with key accounts

• Bachelor Degree in Business, Marketing or similar 
• Minimum of 5 years of experience in a senior hotel sales capacity
• Experience leading a team to achieve results
• Confident and articulate communication, negotiation, relationship and networking skills
• Understanding of some or all hotel market segments and current trends
• Understanding of branding and positioning of Hotels within the market
• Experience in development and execution of sales strategies at an individual property level.

Benefits and Perks

• On-site car park while on duty.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• Reward and recognition programs.
• Mentoring and career development along-side experienced and dedicated professionals
• Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.