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IBIS MUMBAI CST ROAD, Mumbai, India

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REF46156C

Assistant Manager - Housekeeping @ Ibis Mumbai BKC

Region

MEA SPAC


Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


Job Description

Primary Responsibilities

Business Performance

  • Prepare periodical department budget & forecast, manage all operational costs within budgets
  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
  • Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel and share results with the team
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
  • Conduct monthly Staff Meetings and daily briefings with Operational Managers
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
  • Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service                                                                                     

Team Management

  • Interview, select and recruit Housekeeping employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
  • Manage organization and cleanliness of departmental areas by conducting weekly walk through
  • Perform other duties assigned by the Management

Qualifications

Bachelor's in Hospitality Management and equivalent.

Minimum 2 years of experience in current Role.

Prior Experience of Pre Opening will be added Advantage

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

LAISSEZ VOTRE PASSION S’EXPRIMER

Nous encourageons la créativité, l' excellence et l' esprit pionnier. Nous interagissons les uns avec les autres et avec notre environnement, pour créer un luxe riche de sens. Avec nous, vous pouvez être fiers de faire partie d'une équipe globale ancrée dans les initiatives durables et locales. En travaillant ensemble avec nos communautés, nous vous donnerons les moyens d'avoir votre propre impact significatif.

EN SAVOIR PLUS

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