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Mövenpick Hotel Sukhumvit 15 Bangkok, Bangkok, Thailand

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REF35308U

Assistant Executive Housekeeper

Region

MEA SPAC

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Company Description

WELCOME TO MÖVENPICK HOTEL SUKHUMVIT 15 BANGKOK - A LUXURIOUS AND RELAXING OASIS IN THE HEART OF BANGKOK

Mövenpick Hotel Sukhumvit 15 Bangkok sits down a quiet side street, just a short stroll away from all the action and connected to the rest of the city via both the BTS Skytrain and MRT Subway at the Asok Interchange hub, just a five-minute walk away. For those who don’t want to walk, we make it even easier with a free Tuk-Tuk shuttle service from 10.00hrs – 20.00hrs.

With 363 stylish rooms and suites, guests can enjoy a modern Thai-Colonial elegance with plenty of refined flairs. The 46″ LED TVs and walk-in rain showers are just part of the in-room comforts. The hotel offers a casual all-day dining venue at Lelawadee Restaurant, offering Authentically inspired cuisine. It’s a great place for a coffee or snack or a private dinner.

A gorgeous rooftop swimming pool, “Rainforest” 360° Rooftop Bar, cozy courtyard, modulable meeting space, and unique two-story waterfall complete an exclusive relaxing package, making it easy to escape the busy city anywhere at the hotel.


Job Description

  • Responsible for the entire operations, staffing and equipment of the Housekeeping Department.
  • Delegates to and supervise all staff within the Department and assist them in preparing work schedules.
  • Conforms to and enface policies & procedures and rules & regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.
  • To be ready and responsible to perform any other duties as designated or required by Management from time to time.
  • Directs and co-ordinates the activities of all Housekeeping personnel engaged in such activities as:
  • Cleaning and maintaining the interior hotel premises.
  • Storing and issuing hotel linen and uniforms.
  • Ensures that all guestrooms, function room, public area, back of the house areas and their surroundings are conforming to the hotel standards of cleanliness, maintenance and orderliness.
  • Inspects hotel rooms and premises regularly; ensures that furnishing, facilities and equipment are cleaned, repaired, maintained and replaced as necessary and informs Management of requirements; sees to it that deficiencies in work of personnel are corrected.
  • Determines need for general cleaning, repairs and remodeling; schedules such work activities in coordination with Engineering and Front Office. 
  • Personnel according to established procedures, conducts training meetings to discuss problems and future plans, gives information and assignment, etc.
  • Briefs Floor & Linen Supervisor on function, VIP arrivals and other events, which will necessitate additional or special preparations.
  • Controls and sees to the adequacy of inventory of all necessary housekeeping materials, supplies and linen.
  • Finalizes reports on periodic inventories of linen and uniforms; submits the same to Guest Service Manager.
  • Coordinates with Front Office regarding room transfer, guest charge and other problems or requirements regarding guest accommodations and billing.
  • Prepares Housekeepers report on room occupancy.
  • Ensures the availability of linen and uniforms as required.
  • Ensures the proper scheduling of personnel in order to meet all cleaning and service requirements daily.
  • Approves and/or prepares maintenance orders, work orders, requisitions, reports on guest complaints and other inter-office memoranda.
  • Prepares Housekeeping Annual Budgets.
  • Performs duties common to all supervisors and other duties as may be assigned.
  • Monitors and controls the activities for house and guest laundry.
  • Oversees the daily movement of guest activities and be able to resolve any guest complaints.
  • Handles and resolves all guest queries and complaints in an efficient manner and to establish an aim.
  • Maintains relationship with all guest of the hotel.
  • Through close supervision recommend improvements and changes to the operation of the Housekeeping Department especially creating service standard of the hotel.
     

Qualifications

  • Has experience in the same position at least 2 years.
  • Strong leadership skills and good interpersonal skills
  • Excellent Communication Skills (Thai, English & Effective people management and interpersonal skills

Additional Information

WHY WORK FOR ACCOR

  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accor’s learning programs.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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