- Temps Complet
- CDI
- ACCOR
- Autre
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Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives
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REF53188N
Assistant Dive Centre & Watersports Manager
Region
MEA SPAC
Ce poste vacant est désormais expiré. Veuillez consulter des postes similaires ci-dessous...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Business Performance
- Ensure that operations are conducted following Company and international safety & quality standards
- Guarantee the best possible execution of all Dive Center and Water Sports operations
- Comply with the administrative duty
- Keep excellent relation with all other departments
- Keep equipment and facility in optimal working conditions
- Ensure financial growth and efficiency
- Ensure perfect communications with the Team, GM, other departments, guests and third parties
- Execute the given goals and special tasks in order to reach broader Company objectives according with the GM instruction and outright report with progress and issues
- Promote the Company Culture
- Support logistically and “emotionally” the team to ensure that they can perform always at their best
- Assist the management in creating and improving activities and policies
Operation
- Daily organization and scheduling of all the activities (diving, water sports and excursion)
- Processing of all the administrative duties (including bills, emails, supplies, planning, paperwork, marketing, insurances, fill in files…)
- Planning of the Staff and boats schedule, holiday, day off dry docking etc..
- Writing Reports including (but not limited to) Daily Report, Monthly statement
- Coordinating with third-party whenever required (big game fishing, speed boat…)
- Supervise staff members to ensure that procedures are correctly followed and standards are met
- Clearly communicate with the team goals, expectations, standards, policies…
- The HOD is always free and encouraged to suggest changes or new way to move forward and make do the necessary for submission and approval by the GM before being implemented
- Daily problem solving and reporting
- Train, mentor and give regular feedback to the staff
- Quick and effective response to any emergency situation
- Facilitate cooperation and maintain excellent relation with all the key Resort departments
- Represent the company with guests, tour operators, Resort and other external parties
- Be a perfect role model for other staff members
- Manage guests’ requests and complains
- Expanding sales to at least the given target
- Minimize expenses
- Increase customer retention
- Improve our service approach for new and existing customers
- Keep under strict control lost & damages of the equipment
- Guarantee that all the equipment is kept in the best conditions and that regular and extraordinary maintenance are done within due dates
- Implement and regularly check and regularly test safety procedures
- Ensure that the equipment is used in the most appropriate and safe way possible by guests and staff
- Make sure that PADI/SSI standards are met
- If required help with activities
- PADI/SSI MSDT or above in teaching status
- Valid professional insurance with RC
- Excellent English plus 1 additional language
- PC Knowledge (Word, Excel, Outlook etc.)
- Honesty and transparency
- Leadership
- Communication
- Friendly, professional and positive attitude
- Safety minded
- Excellent customer service and interpersonal skills
- Organizational skills
- Excellent water skills
- Able to calmly handle stressful emergency situation
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
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