Accounting Clerk

Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance.  In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.

Accounting Clerk

We’re looking for a detail-oriented, proactive Accounting Clerk who thrives in a fast-paced environment. As a key member of the Finance team, you'll be responsible for performing a variety of complex and confidential administrative duties. Your ability to work independently, anticipate needs, and resolve issues will ensure that you contribute effectively to our team’s success. Clear and professional communication with all contacts is a must, as is keeping the team updated on ongoing projects and tasks.

What Is in It for You:

• Inclusive, empowering, and positive workplace: We place people at the heart of everything we do, fostering an environment where all team members are valued
• Passionate hospitality professionals: Enjoy working alongside colleagues who strive to make the world a more welcoming place while having fun in the process
• Global mobility opportunities: Live, work, and explore the world through our employee travel and internal transfer programs
• Competitive pay structure: Starting at $25.04 per hour (80% of rate) with the opportunity to increase to $31.31 after 3 months and bi-annual raises
• Complimentary meals through our Colleague Dining Program and uniform laundering services
• Employee benefit card: Enjoy discounted room rates and food & beverage offers at Fairmont & Accor properties worldwide
• Historic hotel environment: Work in a luxury hotel housed in a Vancouver heritage building with a rich legacy dating back to 1939
• Impact through corporate responsibility: Participate in initiatives like Planet 21 and RiiSE to make a difference
• Generous time off: Annual paid vacation, sick leave, statutory holidays, and birthday leave
• Comprehensive benefits package: Including extended medical, dental, vision, life insurance, and disability benefits
• Company-matched pension plan and the option to enroll in the Group Registered Retirement Savings Plan (GRSP)
• Monthly travel reimbursement for TransLink monthly passes

What You Will Be Doing:

• Deliver professional and friendly service at all times, ensuring guest satisfaction
• Manage billing for Weddings/Groups: Timely and accurate invoicing, following established processes
• Advanced deposits management: Maintain records of deposits, applying or refunding as necessary
• Accounts Receivable: Apply payments to the ledger, ensuring proper coding for the general ledger and completing daily shift closings
• Guest inquiry resolution: Address and resolve guest inquiries promptly while maintaining high hotel standards
• Collaboration with the accounting team: Assist with activities like accounts payable, cost control, cash management, and credit/client billing as required
• Month-end procedures: Complete necessary closeout procedures for the month-end process
• Adhere to policies and standards: Follow department procedures and safety guidelines, ensuring compliance with all hotel standards
• Additional duties as required: Be flexible and adaptable, performing other tasks as assigned

Your Experience and Skills Include:

• Previous office or accounting experience is required, with a background in accounting or front office being an asset
• Strong interpersonal skills: Ability to communicate effectively with team members and guests
• Proficiency with computer software: Competency in using various applications to perform daily tasks
• Fluency in English: Strong written, verbal, and comprehension skills; additional languages are an asset
• Ability to perform under pressure: Handle multiple tasks and work effectively in a fast-paced environment
• Discretion with confidential information: Ability to manage sensitive data with care
• Customer-focused approach: Maintain professionalism and courtesy, especially in challenging situations
• Attention to detail: Strong organizational skills and the ability to prioritize tasks
• Team-oriented: While working independently is essential, you should also be able to collaborate seamlessly with your team
• Professional communication skills: Present and communicate clearly, articulating ideas effectively
• Highly responsible and reliable: A dependable team member who can be trusted with critical responsibilities

Physical Aspects of the Position (include but are not limited to):

• Frequent sitting throughout the shift
• Typing speed: Ability to type at least 50 words per minute
• Manual dexterity: Ability to handle routine administrative tasks efficiently

Your team and working environment:

We are thrilled to welcome our guests back to Fairmont Hotel Vancouver. Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance.  In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine.  Join our team and welcome our guests back to extraordinary experiences at their home away from home.

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS