1. Tiempo completo
  2. Permanente
  4. Talento & Cultura


Fairmont The Norfolk, Nairobi, Kenya



Talent & Culture Coordinator


Luxury & Lifestyle

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Talent & Culture Coordinator

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Cluster Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service.
  • Assist in the day-to-day operation of the Talent & Culture department. 
  • Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies
  • Receives internal and external calls and in-person visitors to the department, answer inquiries as needed, scheduling appointments, directing calls to the T&C team members and following up with messages
  • Completing reference and background checks, making job offers, and processing all new hire paperwork as required. Handles incoming and outgoing mail.
  • Coordinate and provide support to all units in terms of Pension, Medical or any other assistance they may require
  • Updating and ensuring the bulletin boards are refreshingly clean and attractive to read.
  • Maintain accurate and confidential filling system for correspondence, policies, standards, regulations and various matters related to the office.
  • Manage accurate and efficient personnel filing system.  
  • Prepare Colleagues ID and Name badges.
  • Prepare all letter correspondence for colleagues.
  • Maintain colleagues’ information in using the current system and ensure it is updated by completing new hire Employee Action forms for processing, creates new employee files, and reviews files for complete and accurate data.
  • Coordinate with department admin assistants and coordinators to verify attendance information.
  • Assist colleagues with any document requirements they may have.
  • Booking onboarding flights for new executives and expatriates.
  • Liaise with payroll function for effective and on time administration of payroll.  
  • Completing hotel and Corporate T&C related reports and submissions in a timely manner
  • Manage all aspects of the exit procedure of leaving colleagues, including visa cancellation, document requirements and flights if applicable.
  • Manage availability of lockers for all colleagues. 
  • Prepare new Colleague orientation documents as required
  • Assist with and support colleague events
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Other duties as assigned



  • Previous administration or human resources experience required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.


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