Spa Therapist

Free your full potential. When you enter our hotel, a world of opportunity is open to you. Whatever your career aspirations, however you wish to evolve your role, you can pursue your passion here. Every day you can learn something different, with training and support from the experienced people around you. And when you are ready for a new career adventure, our global hotel group is full of possibilities.

We invite you to step into our award winning Sofitel Spa, and deliver uniquely personalised Sofitel Spa journeys and luxury treatments to our guests.

• Provide effective massage treatments, using a range of techniques that promote relaxation, improve circulation, relieve muscle tension and enhance sports performance 
• Use other techniques, such as acupressure or Shiatsu, and complementary aids, such as infra-red lamps, wet compresses, ice, essential oils, and herbal and mineral therapies, to assist recovery
• Carry out the beauty treatments to a high professional standard
• Enjoy delivering five star treatment to our guests, with high attention to detail
• Establish long-term relationships with local clientele and benefit from incentives

You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

• Level 3 Certificate in Massage Therapy (NZQA equivalent)
• Minimum 12 months experience in similar role
• Experience in retail sales would be advantageous 
• Confident with beauty and maintenance treatments
• Ability to work varying shifts including weekends and public holidays

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an
individual as well as being part of a supportive and inclusive team.

• We offer competitive pay with benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
• Award winning spa, using luxury products and retail.
• Receive unparalleled training, development and learning opportunities.
• Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor - travel the world with us!
• Supportive and friendly working environment.
• Free gym access and ski hire.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

30 hours guaranteed per week - $31.49 per hour.

Detailed Duties

• Focus on sense of guest arrival/departure, hands-on treatments, massage, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.
• Apply finger and hand pressure to specific parts of the body.
• Assess client’s’ soft tissue condition, joint quality and function, muscle strength and range of motion.
• Conger with clients about their medical history and any problems with stress and/or pain to determine whether massage would be helpful.
• Develop and propose client treatment plans that specify which types of massage are to be used
• Massage and knead the muscles and soft tissues of the human body to provide courses of treatment for medical conditions and injuries or wellness maintenance.
• Prepare and blend oils and apply to clients’ skin
• Provide clients’ with guidance and information about techniques for postural improvement, stretching, strengthening, relaxation and rehabilitative exercise.
• Utilizing other techniques such as acupressure or Shiatsu and complimentary aids such as infrared lamps, wet compresses, ice, essential oils and herbal and mineral therapies to assist healing.
• Utilising a range of massage techniques to enhance sports performance and prevent injury administering treatments to promote relaxation, improve circulation and relieve muscle tension.
• Assessing and treating specific soft tissue dysfunction and providing rehabilitation advice.
• Perform nail treatments on clients effectively.
• Perform waxing treatments on clients including Brazilian wax.
• Establish a long term relationship with customers. 
• Provide after care advise and product recommendation to spa guests
• Assist in reception tasks ( covering reception and end of day reports)
• The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales. 
• Records all service/product items used. 
• Takes charge of assigned room retail inventory.   
• Takes control of guest booking.   
• Coordinates the maintenance schedule of treatment room. 
• Monitors, maintains and re-stocks assigned room with products, towels, supplies, disposables and work tools.
• Participates in monthly meeting with Spa Manager and Supervisor on club performance, staff relations, training, productivity, equipment and facility maintenance, inventory, stocking and control. 
• Maintains a commitment to the company vision and the “spirit” of the organization. 
• Monitors personal performance tracking reports like attendance, training sessions attended, commission/incentives earned, and other work-related reports required. 
• Communicates clearly and directly with supervisor and colleagues concerning performance expectations, productivity, and accountability within the team. Maintains team preparedness by constantly participating in training activities.
• Any other reasonable request as required by your Supervisor or Management.