- Tiempo completo
- Permanente
- IBIS
- Ventas & Marketing
__jobinformationwidget.freetext.LocationText__
ibis Chennai City Centre, Chennai, India
__jobinformationwidget.freetext.ExternalReference__
REF31747G
Reservation Executive
Region
MEA SPAC
Este puesto vacante ya se ha cerrado. Consulte puestos parecidos a continuación...
Located on Anna Salai Road, opposite Metro Station, ibis Chennai City Center - An Accor Brand is 20 minutes by metro to the Chennai Airport. The hotel features a well-equipped fitness center, ‘The Hub’ lobby level bar and ‘Spice It’, a multi-cuisine 24-hour restaurant with the longest breakfast from 4 AM to noon. The well-designed rooms feature high-speed free WiFi, LED TV, safe deposit, tea and coffee amenities along with a mini fridge. The bathrooms are well-fitted with health faucets and shower cubicles. Located next to the Gemini flyover, within a radius of 0.6 mi from the US Consulate, Apollo Hospital, Spencers Plaza & Express Avenue Mall, the hotel is an ideal destination for guests. The hotel also has a multi-cuisine restaurant. Guests can avail of a long breakfast from 4 AM until noon. It is a convenient base for travelers, being 1.2 mi away from one of the country's leading hospitals –Sankara Nethralaya and 3.1 mi away from Chennai Central and Egmore Railway Station. The nearest airport is Chennai Airport, 9.9 mi away.
Department : Front Office
Designation : Reservation Executive
Reports To : Front Office Manager
Prime Function:
- Plan the room reservations.
- Ensure proper selling techniques and strategies are utilized to maximize room revenues.
- Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
- Responsible for INTERREACT.
Key Responsibilities:
Sales & Marketing Planning
- Plan & prepare forecasts on a timely basis for review.
- Plan & prepare monthly reports, forecasts and other relevant reports.
- Ensure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget.
People Management
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team has been trained for all safety provisions.
Financial Management
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database, entering guest bookings to ensure guest information / records are kept up to date and accurate for future events.
- Assist in the development of occupancy forecasts for the annual budget.
Operational Management
- Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
- Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
- Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.
- Ensure calculative overbooking.
- Give discounts and corporate rates, as per the company’s policy.
- Supervise and delegate work to reservation associate
- Ensure that all reservations are recorded as per standard procedures.
- Handle additional responsibilities as and when delegated by the Management.
Managerial Qualities
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
- Ability to accept responsibility;
- Self confidence, motivation, drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
- Ability to think strategically, inductively, and creatively;
- Propensity to recognize and acknowledge other peoples’ ideas.
Hygiene / Personal safety / Environment:
- Ensures that the workplace and storage areas remain clean and tidy
- Respects the instructions and safety guidelines for the equipment (s)he uses
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)
Key Contacts
Liaises with
Responsible for (as assigned)
Sales & Marketing team
Front Office team.
Reservations Associate
Occupational Health & Safety
Employee Responsibility
All employees to safeguard their health and safety, and the health and safety of others, in the workplace.
Replacement and Temporary Mission:
Be ready and responsible for any job, which may be assigned by the management.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
SLS
Tipo de contrato
Permanente
Locations
Dubai
Area
Ventas & Marketing
Descripción
Identify and pursue new business opportunities through research, networking, and outreach to potential clients.Build and maintain strong relationships with existing clients, ensuring high levels of sa
Referencia
a973f155-885d-482f-9584-5bd5ef2a34e8
Fecha de cierre
01/01/0001
Salario
Ubicación
Mövenpick Hotel Apartments Downtown Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Dubai
Area
Ventas & Marketing
Descripción
Director of Sales Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build stro
Referencia
d4c227a8-e880-464b-9123-c4a4f51dca07
Fecha de cierre
01/01/0001
Salario
Ubicación
Hyde Hotel Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Dubai
Area
Ventas & Marketing
Descripción
To respond to all inquiries within 24 hours.To set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts.To entertain decision makers
Referencia
ddb77a56-45dd-425e-b726-1bbb94bd6cb2
Fecha de cierre
01/01/0001
Salario
Ubicación
Raffles Singapore, Singapore
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
RAFFLES
Tipo de contrato
Permanente
Locations
Singapore
Area
Ventas & Marketing
Descripción
This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data
Referencia
04a3cb8c-78d3-426a-9f0b-ebbd4207459c
Fecha de cierre
01/01/0001
Salario
Ubicación
Paris, France
Experience Level
Student
Jornada de trabajo
Eventual
Brands
ORIENT EXPRESS
Tipo de contrato
Pasantías
Locations
Paris
Area
Ventas & Marketing
Descripción
Reporting The Global Communications Intern will report directly to the Global Marketing and Communications Senior Manager of Accor’s ultra-luxury division, Orient Express. Location Issy-les-Mouli
Referencia
8d393b37-c7a7-46a0-af79-0076eedbcde1
Fecha de cierre
01/01/0001
Salario
Ubicación
Raffles London at The OWO, London, United Kingdom
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
RAFFLES
Tipo de contrato
Permanente
Locations
London
Area
Ventas & Marketing
Descripción
An exceptional opportunity presents itself for a Reservations Executive to join the Raffles London at the OWO. Reporting into Reservations Manager, you will be responsible for the accurate, and effici
Referencia
19ce3e2c-0ad7-4941-ad82-683ded47bd51
Fecha de cierre
01/01/0001
Salario
Ubicación
Rixos Al Mairid Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
RIXOS
Tipo de contrato
Permanente
Locations
Ras Al-Khaimah
Area
Ventas & Marketing
Descripción
WHAT WE EXPECT OF YOU: MAIN DUTIES AND RESPONSIBILITIES: Provide total account management to assigned accounts so as to maintain and develop new business opportunities for the hotel, thereby incre
Referencia
deadd15c-4115-4189-9905-d79178600fb6
Fecha de cierre
01/01/0001
Salario
Ubicación
Mövenpick Hotel Hanoi Centre, Hanoi, Vietnam
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
MOVENPICK
Tipo de contrato
Permanente
Locations
Hanoi
Area
Ventas & Marketing
Descripción
Maintain good working relationships with local and international mediaMaintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editorsDevelop
Referencia
1ec9efc8-9f6d-43d0-b579-75edc80c7411
Fecha de cierre
01/01/0001
Salario
Ubicación
25hours Hotel Jakarta The Oddbird, South Jakarta, Indonesia
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
25HOURS HOTELS
Tipo de contrato
Permanente
Locations
South Jakarta
Area
Ventas & Marketing
Descripción
In this way, you’ll be making our hotel something special ...You’ll develop and implement a marketing strategy to increase sales and customer acquisition, improve customer retention, and maximize reve
Referencia
126e985f-ca03-4009-98af-a50ef80dde1c
Fecha de cierre
01/01/0001
Salario
Ubicación
Pullman Melbourne On The Park, Melbourne, Australia
Experience Level
Not Applicable
Jornada de trabajo
Medio tiempo
Brands
PULLMAN
Tipo de contrato
Permanente
Locations
Melbourne
Area
Ventas & Marketing
Descripción
As a Reservations Agent, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests. You will be responsible for handling reservations and inquiries
Referencia
f202167c-f1d2-4433-ad46-6922c38624ce
Fecha de cierre
01/01/0001