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  1. Tiempo completo
  2. Permanente
  3. Ventas & Marketing
  4. ACCOR

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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF23674J

Reservation Agent

Region

India, Middle East & Africa


Company Description

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/


Job Description

  • Handle Group and Individual Reservations inquiries via email, phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
  • Aims to upsell rooms and other services to maximize the profitability of the company
  • Is fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices
  • Leases and cooperates with other departments as needed
  • Creates reports or partake in projects as directed by management
  • Assists other Business Units as and when needed

Qualifications

  • Minimum 1 Years as a Reservations Agent
  • Knowledge of Accor Distribution and Reservation systems is preferable

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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