JUMP TO CONTENT
  1. Tiempo completo
  2. Permanente
  3. Habitaciones
  4. ACCOR

__jobinformationwidget.freetext.LocationText__

Mercure Grand Hotel Seef - All Suites, Manama, Bahrain

__jobinformationwidget.freetext.ExternalReference__

REF35618N

Receptionist

Region

MEA SPAC

Este puesto vacante ya se ha cerrado. Consulte puestos parecidos a continuación...


Company Description

Join us at Accor, where life pulses with passion!

Mercure Grand Hotel Bahrain 

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

  • Welcomes guests as soon as they arrive with due care and attention
  • Helps encourage customer loyalty by developing friendly, personalized relationships
  • Anticipates guests' needs and takes them into consideration
  • Handles any guest complaints and/or remarks; provides a response as soon as possible
  • Conveys the hotel image
  • Helps bring certain brand concepts to life on a day-to-day basis (@ll the keys to the city, A/Club, etc)
  • Respects the reservation commitments in full (basic vision or reservation ... depending on the country)
  • Ensure that Front Office Management is kept informed of problems & opportunities
  • Investigate and follow up guest complains with the help of the Reception Supervisor and/or AFOM
  • Be able to promote A-Club to regular guests and enroll new members

Be passionate about providing excellent customer services and interact with all guest on a warm, friendly & professional manner and take ownership for the issues encountered and resolve them to the guest's satisfaction


Qualifications

Your experience and skills include:
Service focused personality is essential


Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

Buscar

Browse Jobs