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ibis Firenze Nord Aeroporto, Florence, Italy

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REF3397Z

Receptionist F/M

Region

Europe and North Africa


Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


Job Description

We are looking for one receptionist to welcome our guests at bis Firenze Nord Aeroporto.

As the first point of contact for our hotel, the receptionist will play a crucial role to impact positively our guest.

If you are reliable, cheerful and enjoy working with people then this is the role for you!


Qualifications

Responsibilities:

  • Check in and check out
  • Allocation rooms coordinating with the housekeeping department.
  • Anticipating guests needs and handle their inquiries.
  • Having a complete knowledge of the hotel, including room types, relative features and facilities, rates, F&B outlets and promotions, etc.
  • During the night shift, you are responsible for the activities such as: hotel closing, cash collection, and anticipating the needs of the next day.

Requirements:

 

  • Have gained experience, even short, in a similar role (preferably in a hotel context).
  • Ability to work independently and independently.
  • Attention to detail and customer orientation.

Excellent knowledge of Italian and English, the knowledge of a third language will be highly evaluated


Additional Information

    What we offer you:

    • Be part of an international Group present in over 110 countries.
    • Remuneration and grading will be proportionate to the experience gained.
    • Development and learning programs thanks to our Academy.
    • Heartist card with which you can enjoy discounts at Accor hotels and with various business partners.

     

    Your development :

    What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.

    Our commitment to Diversity & Inclusion:

    We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

    We will be waiting for you!

    Be ALL you are with all your Heart #LimitlessCareers

     

    The job offer refers to both gender in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91

    La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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