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  1. Tiempo completo
  2. Permanente
  3. RIXOS
  4. Talento & Cultura

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RIXOS RIXOS RAS AL KHAIMA, Ras Al-Khaimah, United Arab Emirates

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REF35462F

People Development manager

Region

Luxury & Lifestyle

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Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.


Job Description

WHAT WE EXPECT OF YOU:

 

  • Compilation and updating of the requisite training manuals and tools per field
  • Updating the Premium Master Training Attendance List and records for all training i.e. Fire, First Aid & Dubai Way.
  • Updating of personal training history files of all employees in coordination
  • Is familiar with Training Guidelines and People & Culture Policy issued by the Corporate Head Office and ensures that they are applied accordingly.
  • Updating Intern files and sending offer letters to Interns, tracking onboarding, and final issuing of Certificates.
  • Managing Room Bookings for training planned and preparing BEOs when required.
  • Responsible for the preparation of all Training and recognition certificates.
  • Ensuring that booked training rooms are set up as per requirements of the respective trainings.
  • Create Printed and instructional materials to be used in training.
  • Following up on nomination lists to ensure departments nominate Colleagues.
  • Managing Training Attendance and nominations using the Learning management system.
  • Maintain soft copy and hard copy files of all training-related documents and ensure that these files are up to date and in compliance with ISO policy.
  • Facilitate some sections assigned for training to support the training team.
  • Prepare posters and arrangements for CSR activities in the hotel and maintain the records of the   Events including required Purchase Orders.
  • Managing Tracking of cross-training/cross-exposure and preparing certificates.
  • Implement and evaluate training practices to maximize efficiency and effectiveness.
  • Preparing Training Certificates for All Rixos Training.
  • Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback.
  • Conduct IFH training for Restaurant Reservations and Operators when reports are released.
  • Conduct a Show around when New Hire Orientation is being conducted for the Hotel within the week.
  • Updating the Product Knowledge sheet for the Hotel to capture all new information.
  • Making Purchase requisitions for items required for the training department.
  • Updating the Monthly Training Report.
  • Compiling the Training needs for Rixos during the Appraisal period from the appraisal Forms.
  • Participating in Colleague Engagement Activities involving P&C & Training.
  • Actively seek current training methods and best practices to facilitate training employees.
  • Participate in creating and implementing each year’s training courses and materials.
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Communicate in a professional, positive and courteous manner at all times with all levels of internal and external employees.
  • Handle confidential matters/information with the appropriate level of sensitivity.
  • Ensure compliance with all health, hygiene, security, safety, and fire rules & regulations.
  • Take responsibility for own development.
  • Informs the Country Director of People Development regarding important events and news from within the hotel operation to avoid misunderstandings
  • Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility
  • Performs tasks accurately and efficiently.  Demonstrates dedication and commitment to the role
  • Reports for duty as scheduled and on time
  • Demonstrate enthusiasm at work, courteous and helpful to colleagues and customers
  • Takes ownership and follows through employees' requests
  • Perform other duties that management may from time to time reasonably require

Qualifications

  • Excellent communication and leadership skills. 
  • Effective planning and multitasking abilities.
  • Having a deep understanding  of adult learning principles.
  • Efficient computer and presentation literacy/proficient in MS. 
  • Strong analytical skills.
  • University degree in the field of Training or similar, minimum 5 – 7 years of experience in the same role in hospitality. 

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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