People & Culture Manager

SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore!

SO/Auckland is looking for our People and Culture Manager, serving as a strategic partner to the Departmental Leaders, you will represent the voice of our employees, ensuring their needs and aspirations are at the forefront of our people agenda.

The People and Culture Manager will play a pivotal role in attracting, nurturing, and retaining exceptional talent. This role is designed for an agent of change with expertise in HR processes, employee engagement, learning and development, performance and talent management. Your ability to challenge the status quo will be instrumental in fostering a culture of excellence.

• Foster a positive and structured work environment by implementing necessary processes for handling disciplinary, grievance, and workforce change situations, ensuring compliance with company policy and local labor law.

• Collaborate with departmental leaders to investigate, document, and administer corrective actions effectively, aligning with business and employee goals, and championing a diverse workplace

• Increase team member engagement by promoting a positive work environment, ensuring transparent communication of business goals, and organizing team events to celebrate and recognize achievements.

• Oversee recruitment to ensure new hires align with the Ennismore Brand ethos and vision, and ensure their smooth introduction into the team.

• Ensure consistent training across departments by maintaining adequate departmental trainers and facilitating the Ennismore onboarding program, while ensuring compliance with mandatory training.

• Implement transparent development programs for all positions in collaboration with Heads of Departments and facilitate the performance management cycle, including probation reviews, annual performance reviews, and on-the-job training.

• 2+ years prior experience in People and Culture role in a Hospitality environment 
• Must be a highly capable user of Microsoft Office including Excel, Word, PowerPoint and Outlook.
• Previous working experience in a truly global work environment is essential.
• Must have valid New Zealand Working rights.

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.