People and Culture Advisor

Join Accor, a world-leading hospitality group that brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. At Accor, we believe in you and what you bring to the table. We offer abundant opportunities for development and advancement, fostering an environment where every gesture, smile, and action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Purpose

As People & Culture Advisor you will play a crucial role in overseeing our most valuable assets - our people. Serving as the eyes and ears on the ground, your guidance will be invaluable in supporting management across a diverse portfolio of properties, with a dedicated emphasis on nurturing, growing and retaining our exceptional talent. As part of a dynamic network of like-minded People & Culture experts, you will support each other and collaborate seamlessly with our centralised support services team, a powerhouse that encompasses administrative support, talent acquisition, and workers' compensation experts.

Primary Responsibilities

• Act as the primary point of contact for employee relations and performance management for designated properties, offering direct guidance to management. You will also advise property People & Culture teams and leaders on Accor policies and practices to ensure compliance. For complex or escalated matters across the broader portfolio, provide expert advice and act as a key point of escalation, particularly for Industrial Relations, ensuring adherence to awards and agreements.
• Oversee and offer guidance on performance reviews, training initiatives, and actively foster high-performing talent across the Pacific and your designated hotel portfolio.
• Plan, execute, and facilitate training programs and drive proactive recruitment and retention strategies for the region
• Assist with recruiting and selecting key operational positions within designated properties, including posting job advertisements, screening, and reference checks.
• Respond to and follow up on People & Culture enquiries submitted via email for general queries, arranging timely responses or direct intervention as needed.
• Organise and coordinate reward and recognition events and activities for selected hotels your designated portfolio, collaborating closely with operational stakeholders.
• Offer support to our injury management team regarding Workers Compensation claims

Skills and Experience

• Minimum of 2+ years of progressive experience in a Human Resources advisory or business partner role, with a strong preference for prior experience in the Hospitality or Tourism sector.
• Demonstrated ability to foster relationships across all levels of the organisation
• Proven expertise in employee relations, performance management, recruitment, workplace legislation, and general HR best practices.
• In-depth knowledge of Australian Industrial Relations frameworks and the Hospitality Industry award. 
• An inclination toward collaborative problem solving to achieve desired outcomes
• Self-reliant and proactive, demonstrating initiative, sound judgment, meticulousness, and a commitment to delivering high-quality results.
• Exceptional organisational skills, attention to detail, and the ability to manage multiple priorities effectively in a fast-paced environment.

Accor Benefits:

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy.
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours!

We invite you to Apply Now.