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  1. Tiempo completo
  2. Permanente
  3. Alimentos & Bebidas
  4. ACCOR

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ibis Kolkata Rajarhat, Kolkata, India

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REF35902Q

Outlet Manager

Region

MEA SPAC


Job Description

To manage the day to day business within the Larkspur and Diva’s Bars.

Duties and Responsibilities

  • Ensure all staff on the floor are meeting and exceeding Rimrock standards of guest satisfaction and service
  • Provide leadership, problem solving and decision making in all areas
  • Provide ongoing training, motivating, and monitoring of staff
  • Achieve and/or exceed sales projections
  • Regular communication with Supervisors and Captains
  • Monitor cost of outlets within approved budget
  • Creation of schedule within payroll budget
  • Conduct employee performance reviews
  • Provide discipline when necessary and complete required documentation
  • Interview/ Hiring new employees
  • Handle guest requests and complaints and authorize compensation when necessary
  • Maintain and establish relations with internal and external suppliers and representatives
  • POS upkeep and programming
  • Attend weekly department Manager meetings
  • Completion of all office duties and meeting deadlines
  • Menu and function planning
  • Provide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc.
  • Adhere to and enforce organizational policies and procedures
  • Actively contribute to a positive and motivating work place

Qualifications

  • Post-secondary education in Hospitality/Tourism is an asset
  • Alberta ProServe Certification
  • 2-3 years of managerial experience
  • Knowledgeable in a variety of liquor and wines
  • Ability to multitask and prioritize
  • Strong communication and interpersonal skills
  • Competent in POS and Open Table softwares
  • Comfortable using Microsoft Word, Excel, and Outlook
  • Ability to remain composed while working in a fast-paced environment
  • Creative problem solving skills

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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