Operation Manager

The Novotel London Bridge is hotel is a 4-star hotel located close to the South Bank (SE1 9HH) with Tate Modern, The Shard and St Paul's Cathedral just around the corner. There are 182 chic bedrooms, Gourmet Bar and Restaurant as well as fitness centre with sauna & hammam.

An exciting opportunity has arisen for an individual looking to take charge of all aspects of Hotel operations.

As Hotel Operations Manager, you will be responsible for ensuring the smooth running of the day-to-day Hotel operation for which responsibilities include managing a team of departmental managers, as well as, driving profit through the implementation and maintenance of quality service delivery standards at all levels.

Working closely with the Departmental Managers, you will set, drive and review strategies to improve revenue generation across the Hotel's extensive operations including, Kitchen, Front Office, Housekeeping, Conference and Events and Food and Beverage.

We are recruiting for an experienced hands-on Operations Manager with a strong F&B and/or Rooms operational background who also understands that commitment to motivating, training and development of a diverse team all lead to customer satisfaction through consistent delivery of service.

 

To succeed as Hotel Operations Manager you will be an effective communicator with good listening skills and have the ability to work under pressure whilst sustaining excellent attention to detail and making sound commercially viable business decisions.

This position is offered on a full time permanent basis with flexibility to work weekdays, bank holidays, evenings and weekends is essential to meet the business needs, hotel experience is essential if you are to be considered for this role.

The successful candidate will have the ability to deputise for the General Manager in their absence and have the drive, determination and ability with appropriate development to progress to General Manager of one of our Hotels within the next couple of years.

Previous experience in Managment of the Front Office is mandatory. 

Great talent deserves great rewards so here's just some of what we are able to offer:

- Training and development programmes

-  Discount card to be used in Accor hotels worldwide

-  Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)

-  Bonus

-  Uniforms and dry cleaning

-  Recommend a friend scheme

-  Employee Advisory Service

-  Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )

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