1. Tiempo completo
  2. Permanente
  4. Mantenimiento


Sofitel Auckland Viaduct Harbour, Auckland, New Zealand



Maintenance Manager


Luxury & Lifestyle

Company Description

Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for a Lead Ambassador for Sofitel Auckland Viaduct Harbour as Maintenance Manager. The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.

Job Description

Our Ambassador will be:

  • Leading and management of the Maintenance department and ensuring the protection & maintenance of owner investment, safety and comfort of guests during stay, allow staff to effectively and safely carry out their roles of caring our guests.
  • Work alongside the internal and external stakeholders (including contractors) and maintaining positive relationships 
  • Assisting in the day-to-day operation of the maintenance requirements of the hotel
  • Supervising maintenance and repairs both planned and ad hoc for the hotel.
  • Liaising with other departments in matters dealing with environment control, fire, health and safety.
  • Keeping up to date records on the repair and maintenance of plant and equipment.
  • Completing daily rounds sign off any relevant section of the Maintenance Manuals.
  • A strong communicator, who is highly organised, motivating and empowering who inspires their team to produce a luxury standard of service
  • The ability to Multi-task - ensuring costs, rostering and budgets are all accounted for, timelines are met and always looking at ways to increase profitability.
  • Working alongside a team of experienced leaders to ensure the Hotel runs smoothly.
  • Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
  • Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
  • Liaise with the General Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
  • Record meter readings and liaise with the General Manager regarding options to improve energy management and conservation.


  • 5+ years’ experience as a Maintenance Manager or Chief Engineer, ideally from luxury 5 star Hotel environment;
  • Trade qualified electrician / Electrical license is preferred but not essential;
  • Working knowledge of building compliance, risk management, and a passion for environmental sustainability;
  • Be a hands on leader - This is not an admin based role;
  • Be able to problem solve effectively, logically and resourcefully;
  • Ability to be on call for after hour emergencies;
  • Experience with luxury properties would be highly advantageous;
  • Past experience with rostering, people management and financial planning;
  • Valid Full NZ drivers license;
  • Experience in a leadership role within a Hotel and collaborating with business stakeholders
  • Strategic thinker with ability to predict future needs
  • Have the ability to adapt to shifting priorities and align activities to meet organizational goals
  • Strong presentation skills
  • High degree of self-awareness with demonstrated aptitude for self-improvement

Additional Information

  • Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
  • Work Your Way - Flexibility to ensure a work life balance!
  • Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
  • Meals on shift & parking onsite
  • Accor's Parental Leave Scheme
  • Access to our Employee Assistance Program

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.


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