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Fairmont Makati, Makati, Philippines

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REF26266D

Housekeeping Supervisor

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

Operation

  • Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
  • Supervise public areas
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Attend to reports on damage or malfunction in hotel rooms
  • Maintain equipment in proper state of cleanliness
  • Maintain a section floor report
  • Conduct regular room checklists
  • Report unusual behavior/activities on floors to Executive Housekeeper
  • Record room status in allocated section accurately
  • Assist Executive Housekeeper in assessing team members’ attendance and performance

Other Responsibilities

  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management
  • Establish and maintain effective employee working relationships

Qualifications

  • Hospitality Degree/Diploma 
  • At least 2 years housekeeping experience required
  • At least 1 year supervisory experience is preferred; basic training skills are required
  • Excellent communication and organizational skills
  • Ability to work well under pressure
  • Experience with Property Manager and Microsoft office suite of programmers is an asset
  • Demonstrated strong attention to detail and the ability to meet exacting standards
  • Proven ability to focus attention on guest needs, remaining calm and courteous at all times

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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