- Tiempo completo
- Permanente
- RIXOS
- Habitaciones
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Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
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REF55272H
Housekeeping Order Taker
Region
Luxury & Lifestyle
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We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.
SALARIES AND BENEFITS
- Competitive Salary
- Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
- Vacation tickets /benefits provided by the hotel
- Medical Insurance Provided
- To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.
- To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Rixos standards.
- To ensure that all guests enjoy their stay being offered the finest personal service.To respect the privacy of the guests and the confidentiality of the information.To report any guest comment or complaints.
- To set-up inventory and monitor supplies and other commodities upon guest requests.
- To update the above items’ availability and order requirements in FMC accordingly with prior approval.
- To be aware of and to follow emergency and security procedures.
- To fulfill all administrative tasks, housekeeping office coordination and filing.
- To respect key handling procedures.
- To read and update logbooks.
- To update guest history.
- To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.
- To carry out special projects according to given assignments.
- To attend a daily line up briefing with the Housekeeping team.
- To coordinate with all departments as per guests and operational needs.
- To inform concerned division or department heads whenever a matter is delayed or not solved
- To manage the departmental attendance and rosters in the payroll system and follow up with paymaster for any staff queries.
Minimum 1 year experience required in 5star luxury property on a same or similar role.
Knowledge of Opera and computer literacy compulsory.
Spoken and Written English and Russian languages compulsory.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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