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Pauanui, New Zealand



Housekeeping Manager



Company Description

Grand Mercure Puka Park Resort boasts a majestic mountainside location at Pauanui Beach on the beautiful Coromandel Peninsula on New Zealand’s North Island. The secluded luxury lodge is set amidst 25 acres of New Zealand native bush, on Mt Pauanui. Only a couple of hours’ drive from Auckland, the resort features luxurious chalet accommodation in an idyllic bush landscape. 

Job Description

As the Housekeeping Manager at Grand Mercure Puka Park Resort, you will lead the housekeeping team to maintain the highest standards of cleanliness and presentation throughout our resort's guestrooms and public spaces, ensuring a memorable experience for every guest.


  • Picturesque Workplace: Work Your Way in the majestic mountainside location of Pauanui Beach on the Coromandel Peninsula on New Zealand's North Island.  
  • Supportive Environment: Join a team that feels like family, where collaboration and camaraderie foster growth and development at every turn.
  • Personalized Training: Elevate your skills and knowledge with tailored training through our learning and development platform - Accor Academy, empowering you to excel in your role.
  • Reward & Recognition: Enjoy a personalised reward & recognition program and experience the Benefits Your Way
  • Global Benefits & Beyond: Unlock a world of benefits covering accommodation, dining, lifestyle perks, and more!


  • Leading Cleanliness Excellence: Oversee guestroom and public area cleanliness for top-notch guest comfort.
  • Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for deep cleaning operations.
  • Maximizing Productivity: Monitor room cleaning productivity and optimize staff attendance for efficient operations.
  • Collaborative Approach: Liaise with front office and maintenance to ensure seamless guest preparations.
  • Resource Optimization: Drive cost efficiency through inventory management and contractor partnerships.
  • Exceptional Guest Care: Respond promptly to guest concerns with personalized attention.
  • Continuous Operational Enhancement: Identify and implement improvements for elevated service standards.


  • Proven Management Expertise: Demonstrated experience in hotel housekeeping management.
  • Leadership and Organizational Acumen: Strong leadership skills and exceptional organizational abilities.
  • Effective Communication: Excellent interpersonal skills prioritizing the guest experience.
  • Attention to Detail: Meticulous in maintaining high cleanliness standards throughout the property.
  • Resource Management Proficiency: Skilled in inventory management and cost-effective measures.
  • Strong Computer Skills: Proficient in Microsoft Office Suite and relevant software applications.

Seeking to thrive in a supportive and dynamic environment and while showcasing your exceptional attention to detail and leadership skills? 

Apply now and be apart of our team at Grand Mercure Puka Park Resort!

Additional Information

Welcome to Accor Vacation Club – where we’re dedicated to providing ‘holidays of a lifetime’ for our valued Members, opening a gateway to unforgettable experiences and a vibrant lifestyle. At Accor Vacation Club, we aim to foster a workplace where passion meets purpose, where every team member is valued and empowered to excel.

Accor Vacation Club is committed to fostering a diverse & inclusive culture. We believe in equal opportunities and are dedicated to creating a workplace where individuals are valued, supported, and celebrates the unique talents and perspectives that each person brings to our team.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.


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