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Fairmont Pacific Rim, Vancouver, Canada

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REF35756O

Housekeeping Manager

Region

Luxury & Lifestyle

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Company Description

Inspiring and engaging, As Housekeeping Manager, you will take ownership of providing exceptional accommodation experience alongside with our dynamic Housekeeping team. You will be responsible for leading, developing, coaching and training a diverse team of Housekeeping Leaders and Housekeeping colleagues. 


Job Description


What is in it for you:

  • Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
  • A competitive salary, starting from $65,000.00 per annum
  • Complimentary meal through our Colleague Dining Program
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
  • Travel reimbursement program for a TransLink monthly pass
  • Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
  • Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
  • Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Lead and manage all aspects of the Housekeeping department and ensure all service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy, and support.
  • Conduct regular inspections and Standards Audits of sections, guestrooms and public spaces.

Qualifications

Your experience and skills include:

  • Service focused personality is essential and previous leadership experience required
  • Prior experience working with Opera or a related system
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information

Your team and working environment:

  • Working with a diverse and talented team of passionate individuals, in a luxury hotel environment
  • A team dedicated to providing the best accommodation guest experience
  • A team with outstanding attention to detail and is dedicated to delivering unparalleled customer service

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo!

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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