JUMP TO CONTENT
  1. Tiempo completo
  2. Permanente
  3. NOVOTEL
  4. Habitaciones

__jobinformationwidget.freetext.LocationText__

NOVOTEL NEW DELHI CITY CENTRE (Opening Soon), New Delhi, India

__jobinformationwidget.freetext.ExternalReference__

REF54651B

Guest Service Associate - Housekeeping

Region

MEA SPAC


Company Description

About working for Accor? We are much more than a leading global company. We welcome you as you are and with us you will find a job and a brand that suit your personality. We support you in growing and learning every day. We ensure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us. At Accor you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, contribute to the world community, and dare to challenge the status quo! #BELIMITLESS


Job Description

Primary Responsibilities

 

Operation

 

  • Attend daily briefings and takes on daily assigned tasks

 

  • Understand the difference in guest levels (VIPs) and Room Categories

 

  • Clean and maintain areas of responsibility according to standards and procedures

 

  • Replenish guest supplies and ensure that guests requests are promptly attended to

 

  • Report damage or malfunction in hotel rooms/areas to Supervisor

 

  • Maintain equipment in a proper state of cleanliness

 

  • Maintain a section room report as well as a daily productivity report

 

  • Reports lost and found articles to the housekeeping office immediately

 

  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

 

  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

 

  • Record room status in allocated section accurately

 

  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Qualifications

Degree or Diploma in Hotel Management


Additional Information

  • Minimum 2 years of relevant experience in a similar capacity
  • Good reading, writing and oral proficiency in English language

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

Buscar

Browse Jobs