- Tiempo completo
- Permanente
- FAIRMONT
- Habitaciones
__jobinformationwidget.freetext.LocationText__
Fairmont Jasper Park Lodge, Jasper, Canada
__jobinformationwidget.freetext.ExternalReference__
REF34529H
Guest Service Agent
Region
Luxury & Lifestyle
Este puesto vacante ya se ha cerrado. Consulte puestos parecidos a continuación...
Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.
First impressions are everything! As a Guest Services Agent with Fairmont Jasper Park Lodge, you have the opportunity to provide a warm and welcoming experience for our Guests. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guests have a lasting memory of their visit.
What is in it for you:
- Subsidized staff accommodation provided on-site for full time status
- Competitive extended benefits package including medical, vision and dental for full time permanent status
- Employee Travel Program
- Comprehensive Wellness Platform
- Discounts on food & beverage/spa/golf
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Follow Front Office policies, procedures and service standards
- Welcome, check-in and check-out guests
- Assist guests regarding hotel facilities in an informative and helpful way
- Efficiently handle all guest queries and requests
- Promptly and pleasantly handle phone calls and guest messages
- Process and balance postings for each shift
- Maintain Company issued float and balance for each shift
- Ensure that the Front Desk is appropriately supplied and stocked at all times
- Follow all safety and sanitation policies
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
- Other duties as assigned
Your experience and skills include:
- Related work experience in the hospitality/service industry required
- Previous Front Office experience an asset
- Previous Property Manager and Microsoft applications experience an asset
- Excellent organizational, written and verbal communication skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:
- Fast-paced, upscale, luxury hotel
- Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
- Hospitality employees worldwide making this a great place to develop lifelong connections
- Sitting: 0-1 hrs/day
- Walking: 7-8 hrs/day
- Standing: 7-8 hrs/day
- Bending/Reaching: 0-3 hrs/day
- Pushing/Pulling: 0-3 hrs/day
- Physical effort: medium, required to lift up to 50lbs
- Environmental stress: busy atmosphere
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Lake Louise
Area
Habitaciones
Descripción
Providing engaging, sincere, heartwarming and personalized service is one of the ways our Colleagues are defined at Fairmont Chateau Lake Louise. Be an ambassador for your hotel and our exceptional gu
Referencia
41da33bb-9a1f-462d-884b-87b6da517880
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Wailea-Makena
Area
Habitaciones
Descripción
As a Laundry Attendant, you will make our guests and colleagues feel special by assisting the laundry team with processing the resort’s linens, terry and uniforms.Hourly Rate: $24.37What you will be
Referencia
01197729-0680-42bf-9343-6b5b070c0926
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Jasper
Area
Habitaciones
Descripción
Starting Rate of Pay: $19.60 per hour CADAs a Concierge, your ability to anticipate the guests' needs and make informed suggestions will ensure they have a truly memorable stay. In this role you will
Referencia
921b906c-311f-4f64-95b6-a6351a8efe4e
Fecha de cierre
01/01/0001
Salario
Ubicación
The Rimrock Resort Hotel Banff, Banff, Canada
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Temporal
Locations
Banff
Area
Habitaciones
Descripción
A Front Desk Agent provides excellent customer service to all guests through a warm and genuine greeting, efficient check-in and sharing of information, secure handling of guest room keys and personal
Referencia
95960b0f-bf12-400f-89af-2ff2bf1f7c3f
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Lake Louise
Area
Habitaciones
Descripción
The hub of communications for the hotel, the Royal Service team provides effective and engaging information to hotel guests and our colleagues. Your knowledge of the hotel and the rapport you build wh
Referencia
b26a3c32-262f-42db-b95e-8893a934a6a1
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
San Diego
Area
Habitaciones
Descripción
Rate of Pay: $20.76/hrOvernight Front Desk Agents have 3 primary purposes, including, but not limited to – 1) Greeting guests with a friendly and sincere welcome, 2) Registering guests and handling ca
Referencia
31281157-b111-4720-b9bb-97aa62fd7b9a
Fecha de cierre
01/01/0001
Salario
Ubicación
The Plaza - A Fairmont Managed Hotel, New York, United States
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
New York
Area
Habitaciones
Descripción
Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-
Referencia
b38f6ff0-c821-4860-8ae8-96114db170f3
Fecha de cierre
01/01/0001
Salario
Ubicación
Mövenpick Hotel Ikoyi Lagos, Lagos, Nigeria
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
MOVENPICK
Tipo de contrato
Permanente
Locations
Lagos
Area
Habitaciones
Descripción
WHAT YOU WILL BE DOING:Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.Be an advocate of ALL: Accor’s loyalty program to non membersC
Referencia
4df4efaf-eb56-4bb9-b9d4-b1b2f98d1c19
Fecha de cierre
01/01/0001
Salario
Ubicación
Hyde Johannesburg Rosebank, Johannesburg, South Africa
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
HYDE
Tipo de contrato
Permanente
Locations
Johannesburg
Area
Habitaciones
Descripción
Job Purpose Provide a naturally friendly, helpful, and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. Takes responsibility for the smo
Referencia
27a9c714-526b-4191-ae14-5f81e28efaa3
Fecha de cierre
01/01/0001
Salario
Ubicación
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
SLS
Tipo de contrato
Permanente
Locations
Dubai
Area
Habitaciones
Descripción
• Place outside calls and answer the switchboard in accordance with agreed departmental standards. • Telephone guests in accordance with their wake-up call requests in line with prescribed standards,
Referencia
43ed1921-3cf1-47a7-8496-f60d0424f484
Fecha de cierre
01/01/0001