1. Tiempo completo
  2. Permanente
  4. Habitaciones


, Pattaya City, Thailand



Guest Experience Manager



Company Description

Pullman Pattaya Hotel G, a culmination of traditional Thai and cutting-edge designs suited for every lifestyle. Nestled away in a lush landscape with serene tropical gardens and a private Beach Club with direct access to the beach.

Cool yet contemporary all-day dining outlet featuring an “open kitchen” offering both local and international cuisine.

With beautiful sea views and an exclusive spa complex, treatments at inspiring Aisawan Spa to fulfill every relaxing dream of well-being. 15 event spaces with stylish decor, state-of-the-art equipment, and full support team to tailor events and meetings and ensure that they are a resounding success.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

To effectively handle and resolve any guest problems or complaints and keep Hotel Management informed, cooperate operational with all head of departments and get thing done and maintain good team spirit.

Manage and respond to all reviews and social media feedback from guests. Implementation of social media strategy.

Analyses customer feedback and provides strategic direction to continuously improve overall rating.

To ensure show rooms are checked every morning and issues rectified prior to any show rounds taking place.

Oversees and coordinates all arrivals and departures of special guests.

Manage and motivate the team in order to provide high quality services for guests.


Minimum of 2 years experience related to job title.
Proven skill and knowledge in the hotel operations.
Strong leadership, positive attitude and well organized.
Good interpersonal skill, flexible and creative.
Excellent communication skills both Thai and English.
Experience in managing brand standards and guest passion.

Additional Information

The position is available in mid of July 2024.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.


Browse Jobs