- Tiempo completo
- Permanente
- NOVOTEL
- Habitaciones
__jobinformationwidget.freetext.LocationText__
Novotel Mumbai International Airport, Mumbai, India
__jobinformationwidget.freetext.ExternalReference__
REF54136L
GSA- HOUSEKEEPING (CAMPUS PLACEMENT)
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
We are seeking a dedicated and detail-oriented Guest Services Associate (GSA) - Housekeeping to join our team in Mumbai, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out.
- Maintain impeccable housekeeping standards in all areas of the hotel, including guest rooms, public spaces, and executive offices
- Ensure the proper usage and security of departmental master keys and other keys to safeguard guest and hotel property
- Consistently achieve and maintain cleanliness standards in assigned guest rooms to provide the highest level of guest satisfaction
- Remain alert, courteous, and helpful to guests and co-workers at all times
- Clean and prepare guest rooms, public areas, and other assigned spaces efficiently and thoroughly
- Report any maintenance issues or safety hazards to the appropriate department promptly
- Manage inventory of cleaning supplies and report shortages to supervisors
- Assist with special requests from guests and address their concerns in a timely manner
- Collaborate with other departments to ensure seamless guest experiences
- Adhere to all safety and hygiene protocols as per hotel standards and local regulations
- Hotel Management Degree or Diploma (preferred)
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Excellent customer service skills with a friendly and professional demeanor
- Physical stamina and ability to stand, walk, and perform repetitive tasks for extended periods
- Proficiency in English, both verbal and written
- Flexibility to work in shifts, including weekends and holidays
- Basic computer skills for record-keeping and communication
- Knowledge of cleaning techniques, products, and safety procedures
- Ability to work efficiently and manage time effectively
- Strong teamwork and collaboration skills
- Familiarity with local health and safety regulations (preferred)
- Adaptability and willingness to learn new skills and procedures
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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