Government Relations Officer

Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more

Reporting to the Director of Human Resources, Responsibilities and essential job functions include but are not limited to the following:               

• Consistently offer professional, friendly and engaging service  

• Build and maintain positive and harmonious relationships with MoPIC, MoSD, MoL, MoMA, and any other relevant governmental body. 

• Maintain a good working relationship with government and immigration representatives.  

• Assist field programs in building and maintaining good relationships with local governmental bodies (Ministries Directorates, Municipalities, and Governorates) and other influential partners. 

• Compile and synthesize relevant policy changes, circulars, by-laws, instructions, and governmental strategies and support programs in adapting programming, and align proposal development processes with emerging governmental priorities. 

• Secure all visa permits and resident licenses; following government administration guidelines as stipulated by law  

• Process all types of visas including employment visas, residence visas for employees as well as for entertainers 

• Stay current on information relating to local law and changes in law regarding visas  

• Ensure proper invoicing for all visas, filing and the cancellation of no show visas  

• Process and renew of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc. 

• Process and renew of entertainers permits/N.O.C through Department of Tourism 

• Registration process and renew for all hotel vehicles 

• Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department advised of such changes 

• Submit relevant documents periodically to the immigration / labor office with regard to cancelled / absconding employees and delete from the hotel’s sponsorship list 

• Complete departure and exit formalities for employees after cancellation of visas 

• Obtain quarterly sponsorship reports from the immigration / labor office and tally sponsorships and re-submit to immigration / labor office with relevant support documents 

• Ensure the visas of terminated or resigned Colleagues are cancelled and ensure their exit or legal stay in the country  

• Work closely with the Human Resources office and assist on assigned projects as required  

• Follow departmental policies and procedures and all safety  

• May perform non-human resources related administrative and operational duties, and other duties not assigned. 

• Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager. 

• Follows all policies and procedures ascertained by the hotel. 

• Previous leadership experience in a similar role required  

• Computer literate in Microsoft Window applications andor relevant computer applications required  

• University/College degree in a related discipline preferred  

• Excellent administrative, interpersonal, written and verbal skills  

• Excellent communication and organizational skills  

• Strong interpersonal and problem solving abilities  

• Highly responsible & reliable with exceptional attention to detail  

• Ability to work cohesively as part of a team  

• Ability to focus attention on guest needs, remaining calm and courteous at all times 

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