- Tiempo completo
- Permanente
- Gerencia de hotel
- ACCOR
__jobinformationwidget.freetext.LocationText__
, Kuching, Malaysia
__jobinformationwidget.freetext.ExternalReference__
REF760G
General Manager
Region
Global Shared Platform
Este puesto vacante ya se ha cerrado. Consulte puestos parecidos a continuación...
The 5-star rated 389-key Pullman Kuching was designed to enrich guests with precious and exclusive comfort since its inception in 2010. With stunning panoramic views of Kuching City and the Sarawak River, complemented by the hotel’s spacious and contemporary interiors, business and leisure travelers can indulge in 5-star luxury during their stays. With well-equipped MICE facilities and large conference space, the hotel is also a key player in Kuching’s MICE industry. As the preferred venue for meeting and conferences, Pullman Kuching had hosted numerous international and regional events.
Pullman Kuching features an array of outstanding facilities such as the uniquely designed swimming pool, and specialty restaurants and bars – guests will indeed be spoilt for choice!
Operations
Employee engagement
- Directly supervise the Executive Committee members and indirectly supervise all hotel personnel
- Carry out supervisory responsibilities in accordance with the Company’s policies and training programs
- Act as an integer role model, displaying explicit knowledge and awareness of company standards
- Build quality relationships to the management team
- Create team spirit
- Create effectively a collaborative and inclusive environment where all employees/colleagues are encouraged to provide input
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures
Service
- Maintain product and service quality standards by conducting ongoing evaluations
- The attaining and maintenance of service levels that exceed expectations
- All areas of the hotel consistently maintained to standards of attractiveness, comfort and cleanliness
- Handles VIPs, understanding international protocols for government officials and royalty
Competitive
- Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
- Growing business – A good overview of finances, think about the future and decide on strategic initiatives
- Dealing with media
Financial
- Maximizing financial performance
- Efficient operation and cost control of all hotel departments and facilities
- Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan
- Ensure adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc.
- Energy consumption is monitored and minimized
- Preserving & maximizing hotel asset
PERSONAL DEVELOPMENT
- Passion to grow & develop - Feel encouraged and reinforced by own success
- Approach tasks with courage and self-confidence
- Trusts and shows confidence in others: delegates effectively
- Remain professional and constructive in extraordinary situations
- Show good self- and time management
LEADERSHIP
- In time of crisis: Able to take logical decisions and immediate actions
- Create an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way
- Foster and push others to think clearly and solve problems properly by asking probing questions
- Build a network of key people (owners, community etc.)
- Developing People - Promote integrity by fostering a "speak-up" culture and demands fair and respectful behavior and enforces compliance
- Markets plans and ideas successfully
- Reduces key and complex ideas and messages to clear, memorable, and compelling statements
- Convince others; negotiate; debate, find win-win solutions
CREATING THE FUTURE
- Contribute to finding solutions
- Think quickly; formulate arguments in a quick way; Able to focus on different tasks simultaneously
- Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy
- Use sound problem solving skills by identifying relevant information and interpreting and evaluating it objectively
LIVING THE BRAND
- Deliver the “we make moment” service philosophy: inspiring team to deliver soft heartfelt service, i.e. turning small gestures or indulgences into genuine & heartwarming moments that makes life wonderful
- Inspire team to do the ordinary in an extraordinary way
- Ensure delivery of a family program, make hotel family friendly
- Care for people and for the Planet: is mindful of sustainability
- Is willing to ensure audit levels as per Brand standards (green globe certified), take part in charity involvement & donations, and promote “kilos of kindness” initiative.
- Prior 5+ years’ experience in luxury hotel management essential
- Strong match with Accor Inspiring Leader capability framework
- Strong Educational background
- Fluent in English (+ local language)
- Good understanding of the local market (previous experience preferred)
- Understanding/experience of union relations – where applicable
- Experience with owners relationship
- Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
- Excellent speaking and presentation skills
- Demonstrated leadership and organizational skills
- Strong interpersonal & communication skills
- Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel
- Effective management style, hands-on and approachable
- Bottom-line oriented with emphasis on quality guest-service and team-building
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
Mount Isa City, Australia
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Australia
Area
Gerencia de hotel
Descripción
We are seeking a motivated and experienced General Manager to lead ibis Styles Mount Isa and provide strong leadership to a small but passionate team of hospitality professionals. Reporting directly t
Referencia
eda0e158-c0b8-425c-8e23-7178712f64c7
Fecha de cierre
01/01/0001
Salario
Ubicación
RAFFLES RAFFLES CAIRO NEW CAPITAL CITY, Cairo, Egypt
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
RAFFLES
Tipo de contrato
Permanente
Locations
Cairo
Area
Gerencia de hotel
Descripción
You will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial spirit. A true brand and guest
Referencia
7256e7ce-d12a-4268-8d46-a7c773047a5a
Fecha de cierre
01/01/0001
Salario
Ubicación
NOVOTEL NOVOTEL MADINAH, Madinah, Saudi Arabia
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
NOVOTEL
Tipo de contrato
Permanente
Locations
Madinah
Area
Gerencia de hotel
Descripción
We are seeking an experienced and visionary General Manager to lead our prestigious hotel operations in Madinah, Saudi Arabia. As the primary strategic business leader, you will be responsible for ove
Referencia
e1463f19-af61-4c6e-801a-295c38dbb054
Fecha de cierre
01/01/0001
Salario
Ubicación
Mazatlan, Mexico
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Mexico
Area
Gerencia de hotel
Descripción
Responsable por el área Alojamiento y Alimentos & BebidasOrganiza las compras del área, así como de toda la infraestructura necesaria para el personal involucrado.Responsable por la definición y contr
Referencia
c72ce8dc-cae3-4427-8894-38eb621ff252
Fecha de cierre
01/01/0001
Salario
Ubicación
Mercure Hyderabad KCP, Hyderabad, India
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
MERCURE
Tipo de contrato
Permanente
Locations
Hyderabad
Area
Gerencia de hotel
Descripción
Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service whi
Referencia
3563ed40-2ce1-4cfd-9dcf-2f8db041fa4c
Fecha de cierre
01/01/0001
Salario
Ubicación
MOVENPICK MOVENPICK SPLIT RESORT HOTEL, Split, Croatia
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
MOVENPICK
Tipo de contrato
Permanente
Locations
Croatia
Area
Gerencia de hotel
Descripción
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized
Referencia
bd31b086-b1cf-49d2-a73f-2c2d7f547f2e
Fecha de cierre
01/01/0001
Salario
Ubicación
Sofitel Cairo Nile El Gezirah, Cairo, Egypt
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Cairo
Area
Gerencia de hotel
Descripción
Main Duties:Manage the executive's calendar, schedule appointments, and coordinate meetingsHandle confidential and sensitive information with the utmost discretionPrepare and edit correspondence, pres
Referencia
fdc7dab7-63d7-443b-a77e-ece8e4b4603d
Fecha de cierre
01/01/0001
Salario
Ubicación
Mantis St Helena, Jamestown, Saint Helena
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
MANTIS
Tipo de contrato
Permanente
Locations
Saint Helena
Area
Gerencia de hotel
Descripción
Hotel Manager / Operations ManagerReporting to the CEO Mantis, this role will lead strategic planning, ensuring the successful operation of the hotel. The role encompasses fostering a culture of excel
Referencia
4df65066-7ff4-459e-88ca-9db707e99785
Fecha de cierre
01/01/0001
Salario
Ubicación
DELANO DELANO SOUTH BEACH, Miami Beach, United States
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
DELANO
Tipo de contrato
Permanente
Locations
Miami Beach
Area
Gerencia de hotel
Descripción
What you'll do... Daily management of the hotel - ensure clear communication with and amongst departments to provide complete guest and team member satisfaction.Plan, facilitate, and manage various h
Referencia
ff380192-8969-4fc7-a13c-d928efc2f85c
Fecha de cierre
01/01/0001
Salario
Ubicación
Rotorua, New Zealand
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Rotorua
Area
Gerencia de hotel
Descripción
As the General Manager, you will be responsible for overseeing all aspects of hotel operations and ensuring the delivery of exceptional guest experiences. Your duties will include:Providing strategic
Referencia
de172fcc-683d-4974-888f-2370021e60dc
Fecha de cierre
01/01/0001