Finance Assistant

Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler.

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner.  Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.

About the role

Reporting to the Director of Finance, the Finance Assistant will support the smooth and efficient running of the finance department.

What you’ll do…

• Check all financial transactions related to revenue and income daily.
• Make sure revenue records and all transactions are accurate, properly documented and recorded, as per company standards.
• Spot any discrepancies, errors, or irregularities in financial data and figure out why they happened, and implementing corrective actions.
• Ensure that revenue reported matches actual income received.
• Review sales invoices to ensure they're complete, accurate, and follow billing policies.
• Monitor accounts receivable aging reports to find overdue accounts and follow up with customers for payment.
• Talk to customers about their payment status, outstanding balances, and payment terms.
• Build good relationships with customers to help smooth payment processing and resolve issues quickly.
• Make sure all monies received are posted correctly, recorded and receipted in accordance to company policy.
• Chase up monies owed to the hotel and minimise the risk of bad debt.
• Resolve sales ledger queries promptly.
• Find ways to make accounts receivable processes more efficient.
• Check commission claims from travel agents for accuracy and compliance with contractual agreements.
• Validate and process commission requests, including reservation details, rates, and stay dates, using the hotel’s systems.
• Liaise with travel agencies and agents to address inquiries, resolve disputes, and assist with commission matters.
• Collaborate with other teams to gather relevant financial information.
• Actively review standard operating procedures, to ensure compliance with internal policies and procedures.

What we’re looking for…

• Knowledge of Opera is preferable.
• Good knowledge and experience of MS Office applications including Excel.
• Good understanding of accounting principles.
• Detail oriented with strong organizational skills and ability to maintain accuracy and precision in financial records.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Excellent analytical and problem-solving skills.
• Adaptability to changing priorities and deadlines.
• Your humble and open to ideas. We leave our egos at the door and help get it done.

What's in it for you...

• Opportunity to take party in an amazing opening team, Hyde is doing it differently.
• 28 days holidays (inclusive of bank holidays), pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities.
• Cycle to work scheme.
• The chance to make your mark in a fast-growing Brand.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• Excellent discounts across the entire Ennismore family of brands.

Hyde is an equal opportunity employer.  We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.